Red Roof Inn Rockford East - Casino District

Rooms are clean, but staff in front desk is so rude, she didnt know where my room was my visit was Dec 22 , 11 pm

Helpful staff, room nice but bathroom poorly renovated. Clean. Inexpensive, pet friendly

Had a smoked in room but staff was too busy to attend to us given several other complaints at the same time. Felt bad for overworked staff trying to fix problems. Would not stay there again

Okay basic place, site has seen better days but otherwise okay for what I needed

Only the Deluxe rooms have a microwave and fridge. There is a microwave in the vending room behind the front desk. They offer coffee in the lobby 24 hrs but it was poor quality. Carrie Ann at the front desk was doing an amazing job juggling phone calls and multiple people checking in. This hotel does not accept cash at all, which seems illegal. The room was very clean and they seemed like they were constantly upgrading. Not too restful for me. The brand new air conditioner made constant loud crunching sounds. The toilet started making a lot of noise in the night but the maintenance person came right away when I called in the morning and fixed it. Some other guest banged on my door by accident at 8:15 am. Hotel is right next to the ******. Hotel grounds were clean and nicely landscaped with good parking.

Clean enough. Fridge was too cold before we realized it since it froze almost everything we put in there. Our mistake. Microwave turntable (we had "upgraded" to the "deluxe" room to get microwave and fridge) did not turn. Biggest issue was the humid feel to the room and the a/c cycling from quiet to clock alarm pitch. Took forever to fall asleep. Room 237 should come with ear plugs. Since there is such variableness from one Red Roof to another I have made a commitment to not use Red Roof anymore.

Cheap hotel if you aren’t looking to spend too much. Pets stay free!! Double beds were very uncomfortable and worn out. Tv is outdated. Flooring was dirty didn’t feel nor looked like they clean it. Overall a simple hotel that just needs some updating

Friendly staff. The check in woman made it fast, easy & fun. Easy to find easy parking. Quite with no noice from outside or neighboring rooms.