Hyatt Regency Rochester

This is the worst Hyatt I've ever stayed at, bar none. Extremely disappointing. I checked in at 4 PM and was given the lowest floor, right next to the pool, which was filthy. It's fine if you don't use it, but it was incredibly noisy. The bar on the 3rd floor is open until 1 AM, there's a pool, and a terrace restaurant on the 4th floor—it's ridiculous. The interior design is nonexistent, and the coffee machine was broken; I had to ask them to replace it. The location is also awkward; it's quite far from the museum. It would be much better to stay further out for easier parking at the museum. In short, it was extremely difficult to get a room; they said the room was full, and the service was terrible.

The environment is elegant and the location is very good! The room size is also quite satisfactory

The room is very clean and tidy, and the bathroom is well waterproofed.

This hotel has a good location and the service is good. However, the breakfast was very expensive. The parking fee was reasonable and satisfactory.

Parking is not convenient and the restaurant closes very early