Hampton Inn Ringgold-Ft. Oglethorpe

The front desk staff was very pleasant and the rooms were clean. No real complaints for this hotel, except there was no hot water in the morning to take a shower. They may want to invest in a new hot water source, because that di not something travels are excited about.

The place has dated significantly since my stay a year ago. The bed was broken, doorknob was missing from the bathroom door, wooden stand was broken.

We have stayed at this establishment two years in a row. The gentleman that checked us in is a very delightful person and checked us in both years. We asked for a room on an upper floor and you accommodated us well. Your place is very clean and friendly and we were very pleased with our room. Thank you very much for making our stay such a pleasure and if we would come this way again we would surely stay at your place again.

Pros: Our beds were comfortable; the water in the shower was hot and had good pressure; the pool and hot tub were relaxing. Cons: Breakfast was bad - rotten apples in the fruit basket, scrambled eggs swimming in water, no bagels or English muffins (just sliced wheat bread), thin waffle batter that didn't make waffles; nowhere to hang towels after showering (one little hook on the back of the bathroom door); toilet paper dispenser coming out of the wall in bathroom.

We would not recommend this hotel. The property is in significant disrepair and appears to lack a proper maintenance plan. The breakfast bar food was lukewarm and not being restocked as it should have been. The ice machine on our floor was out of order, and the one on another floor was literally being held together with a string. There was also no light in the room where that ice machine was located. Furniture throughout the hotel was very worn and beat up. Upon entering our room, the first thing we had to do was kill a roach. When we informed the front desk, we were told that maintenance could not come until the next day due to a long list of issues. We were offered another room, but chose to stay since we at least knew the one bug was dead. One of the beds made an extremely loud noise anytime someone moved. The toilet ran constantly and seemed partially clogged. There was no plunger available, and no one could assist us. By the end of our stay, the toilet overflowed and we had to shut off the water ourselves. Additionally, the EV chargers were not operational, which was the main reason we chose this hotel. Overall, this property is poorly maintained and does not meet reasonable expectations for comfort or safety.

We didn’t get there till late on December 3 so we went straight to bed. We got up December 4 to use the restroom. The sink wouldn’t drain. There was only three Kleenexes in the box. And there was one other thing and it was a big one too, but I can’t think of it right now. We did the best with what we could then when we went to check out and I told the lady that the problems we were having she said why you should’ve called last night and I told her twice that we couldn’t call last night Cause we were asleep so she said she would have the general manager call me today and of course I didn’t get any calls from any general manager, so I called them the next day and told them the same problem and she says I will for sure. Have general manager call you today well guess what no general manager I feel like I pay enough for those rooms that I shouldn’t be treated like this. I always use a Hampton Inn when I go, but I will not use it anymore.

Updates needed this property. Beds are older and general maintenance on rooms is needed. Service was friendly but not attentive to obvious things.

Stay was nice and check-in was very fast. The heating/cooling unit look like it has NOT be cleaned in a long time. Staff was very friendly and helpful.

In town for softball tournament. Location was very convenient to I75. Will stay here again if in area.