Hotels near Richmond University - The American University in London (Richmond Hill Campus) in Richmond upon Thames

It was a good hotel with all the amenities in the hotel. The size of the rooms are pretty small but okay for an individual. best part about the hotel was the location, it is very close to Airport ( you can just hop on the london bus ).

I stayed here a couple of times but the last time was the last! I booked in and paid in advance then on the day, I checked in and offered my photo ID as I had done previously and it had been accepted before, however on this occasion I was refused check-in as they had now decided only a passport would be acceptable which I didn’t have. The unhelpful staff and then the manager offered no solution and just shrugged and said “nothing we can do”. It should again be noted that my photo ID was acceptable before but not now – it should also be noted that the confirmation email only requested “photo ID” which I provided. No specific ID was asked for. So it seems this hotel makes up the terms and condition s as they go and seemingly change them when they feel like it! The room had been paid for so there was no chance of my running off without paying. After some time I finally resolved this by my husband racing home and emailing a copy of the passport which was grudgingly accepted otherwise my I was looking at nowhere to stay after an early, start at 4 a.m., a very long day then finally the hopeless staff at this place refusing entry to a customer who had paid way in advance causing a lot of stress! The receptionist told me they needed the passport to verify the address – however my address is not in the passport so this is a bit confusing. The manager confirmed this as well as confirming no entry and no help. This is really terrible service as they could have easily verified the address with other documents I had but this was not accepted – my ID clearly showed me as senior management at a local large organisation but the staff were unhelpful and seemed totally disinterested that I would have nowhere to stay – this part of London gets booked quickly hence my booking way in advance so the likelihood of getting a room somewhere else was very remote. It would have been simple to verify me but the staff were more interested in being difficult. So my feeling is the staff had maybe screwed up with another customer and had decided to ad hoc changes to the terms leaving me almost stranded. It could also have been a method of releasing a room for someone else – maybe a friend of the hotel. Who knows but I would be very careful using this place as they seem to have some very dubious and “flexible” terms for staying here and you may get caught out. I will never book here again and as a vice president of a large global organisation that hosts many international clients, I would certainly not recommend this place. It's short sighted of this hotel to be so unhelpful as they will have lost business but their lack of help displays a clear lack of interest in the customer. Please book here if you are happy to risk sleeping on the park bench instead of a hotel room! No doubt the hotel will quote they have to have the passport but given it was not required a few weeks before and is not requested on the booking confirmation then decide for yourself. There was a

We arrived and parking was good and nearby. As a disabled blue badge holder, there was a good amount of disabled bays and it was free when I presented my blue badge at reception. Check in was quick and efficient. Only one of the two lifts was working, but the hotel didn’t seem too busy so this wasn’t a problem. We had a room for 2 adults and a child, so a double bed and a bunk bed. The room was small, but we only needed it to sleep and so it wasn’t a problem. The cleanliness of the room wasn’t good. The floor was so filthy, that we just threw our socks away because of how black they were. The mattress on the single bunk bed was absolutely disgusting. I have attached photos. The sheet was just a piece of material folded in half, and wasn’t tucked in or anything which is how we noticed the dirty mattress. It was late when we noticed it, so I sent photos and an email to reception, who immediately offered us breakfast free of charge. We declined the breakfast as we already had reservations elsewhere, and we saw that breakfast was very poor with little on offer. The manager then replied and refunded our stay and cleaned the room. The management/reception team were lovely and sorted things swiftly. We would stay again and have stayed in many Ibis hotels, but I will be checking the cleanliness of them closely in future.

The hotel location is very good, in the center of the town, there is a station and a supermarket downstairs, about six minutes walk from the train station. The room was clean, the double bed was small. There is a kettle in the room, but no hair dryer, no hair dryer, no hair dryer (> ﹏ <). I was out of luck. The bathroom door was broken. I almost shut myself in and couldn't get out. Fortunately, my mother rescued me (´; ︵; `)

I don’t usually stay in Ibis hotels but this one is like no other ibis hotel I’ve stayed at. From the laid back informal reception area to the contemporary rooms this was a good overnight stay. I appreciated the welcome cookies. The room was spacious but clearly designed for short stays in regards to storage space. There’s USB ports by the bedside. The bathroom has a shower, no bath and good to see the body soap and shampoo in dispensers rather than individual plastic bottles. The water though was only luke warm. The Wi-Fi signal was excellent. Location is excellent in the centre of town and just a few minutes walk to the station. The restaurant menu was limited but adequate for most tastes. My only complaint was the pulsing noise of the bathroom extractor fan which is independent of the air conditioning in the room and not able to switch off.

The location of the hotel is convenient. There is a supermarket next to the hotel to buy daily necessities. The supermarket has fruits, vegetables, and meat to buy. There is a kitchen in the hotel room, so it is very convenient to cook by yourself. The hotel staff is friendly, but because it is an aparthotel, there is only one room cleaning service a week. Next time I travel to London, I will consider staying again.

An excellent place to stay walking into the place it smells lovely it shines everywhere it is so clean a great start. The guy who checked us in very nice and polite giving information where to go to in the town. It has a large car park with secured gates which is a big bonus for London. The room Was quite small but OK for one night anymore night a bigger room would be better. The complimentary Water coffee extra was all good, a nice big bed and lovey shower room And toilet. I will defiantly return here it’s a great find in London near Heathrow Airport. I rate as fantastic 👏👏

This hotel is set in lovely grounds the room was amazing with friendly staff. Unfortunately there was an event on which kept me awake with loud music I actually checked out early due to this. Spa facilities available with a charge on top of stay.

With a stay at Sleeplicity London Heathrow in Feltham, you'll be within a 10-minute drive of Twickenham Stadium and Thames River. This hotel is 10.8 mi (17.4 km) from Kensington High Street and 11.2 mi (18.1 km) from Westfield London Shopping Centre.Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a communal living room.Grab a bite from the snack bar/deli serving guests of Sleeplicity London Heathrow. Quench your thirst with your favorite drink at the bar/lounge.Featured amenities include express check-out, luggage storage, and coffee/tea in a common area. Free self parking is available onsite.Make yourself at home in one of the 10 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include electric kettles and free tea bags/instant coffee, and housekeeping is provided on request.

Stop at Travelodge Sunbury M3 to discover the wonders of Shepperton. Offering a variety of facilities and services, the property provides all you need for a good night's sleep. Daily housekeeping, 24-hour front desk, car park, pets allowed, 24-hour check-in are just some of the facilities on offer. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find flat screen television, towels, smoking policy – non-smoking available, heating, internet access – wireless (charges apply). The property offers various recreational opportunities. Convenience and comfort make Travelodge Sunbury M3 the perfect choice for your stay in Shepperton.