Featured Hotels near Renaissance Marketplace, Rialto

Everything was great. Except the room wasn’t cleaned up very well which made me feel pretty uncomfortable. The customer service was nice but the following morning I kept getting harassed over check out even though I requested and was given permission for a late check out at 1pm instead of 11am but other than that it was OK.

This hotel is in a good location off I-10. We only stayed here as it was a convenient stopping point on our road trip to get to our next destination. The hotel is nice looking from the outside. Plenty of parking. Front desk staff were not particularly friendly. The room though, was dirty. There were food crumb on on the desk, below the desk, and on the desk chair. In the bath, there were several pillowcases left behind from somewhere. The toilet had not been cleaned properly. The shower doors are covered with soap scum and the shower itself has soap remnants, hair, and had also not been cleaned properly. I sure would not recommend this hotel and am baffled why anyone would. Unless you have low standards. Holiday Inn now seems to be the lowest class of hotels.

The kitchen that was the main reason I book this hotel, and she didn’t disappoint. I had everything I needed ! I loved the complimentary dinner and breakfast offered (dinner mon-wed I believe) also the laundry room. The parking was awful haha but no complaints here luckily everything else outshined that also the front desk woman was very sweet and made me feel comfortable I wish I could remember her name but I know her last name was 3 letters long :

This is a beautiful hotel! It’s a historic property and very well maintained. Also property has lots to offer. It’s a museum in itself and has a few restaurant options, a lounge with live music, pool had a DJ when we were there. It was a perfect weekend getaway! Highly recommend this property.

Was pleased to see the ”fire place” very romantic gives off heat or not by the flip of a switch. The bathroom had toothpaste razor toothbrush as well as the regular things Very clean and the water had good pressure Comfy bed It was missing nothing including a full breakfast Highly recommend

The stay for about 30 classmates from my Pacific High (San Bernardino) Class of 1962 was extraordinary. From the early days of planning with Laura Fernandez, the head of sales, to the service of Arianna and staff in the breakfast area, to the front desk staff (Bo, Matthew, and others), the quality of care shown by the Redlands corps was marvelous. As co-chair of my high school’s 60th Reunion, I am so grateful to all of the Ayres family for helping to make our weekend such a success.

This hotel has complete facilities. The most important thing is that it is quiet. It is very quiet to sleep at night. There are restaurants and fast food like Pizza Hut just outside. There is an indoor swimming pool and a gym. The transportation is also very convenient. The mattress is not very soft.

i drove 7 hours from Arizona to get to this hotel that my company already booked and paid for in advance to be told that i need my boss present to present his id and card....... also told me i wouldnt be able to get a room because we have to re book 72 hours in advance.... i sat around for 2-3 hours til my boss from ontario could arrive to present his id and card..... very unprofessional because ive stayed here last month and did not have any of these issues. the front desk did not give two F***s that i was basically stranded in another state with nowhere to stay. after driving 7 hours and sitting 2-3 hours. you would think if you have people staying that are coming from out of state you would provide necessary information so that we are not stuck. after my boss showed up i finally got this room to walk into a dirt ball room with ants everywhere and just dirty. the wifi is probably the worst wifi ive ever experienced in a hotel. the fact that they call this complimentary wifi is almost disrespectful. i work a lot from my computer and i need good connection to be able to work. as i am writing this review in the hotel room looking at my wifi signal with 1 -2 bars max and thats how the wifi has been this whole week. for the hassle and stress i was put through i would book another hotel that would actually give you the service and respect that you pay for. the fact that the front desk said i wouldnt be able to book anything cause for 72 hours and their manager left was ridiculous. basically telling me to f*** off. i remained respectful and calm throughout all of their crap. you need to be teach your employees to cater to repeat customers... ive been here many times and my history will show it... and shows everytime my company paid with the same payment method... they had me wait 3 hours because lack of skill, lack of knowleadge, lack of customer service. And they were okay with letting me sleep in my car because their process is wrong is the reason they will get a bad review today. if you do make a reservation here and pay online make sure that these people provide you with all the right documents you will need especially if your company is paying for the room. make sure you bring insect killer and plenty of sanitizer to clean the dirty rooms. also their is free breakfast included but i wasnt aware of it until my last night here and none of the employees let me know of this i had to kind of force myself into the free breakfast. its time people do their job the right way it amazes me how employees can destroy a business's name and reputation because of their poor level of skill and care. And on the side of this damn building their are about 100 bumble bees flying around the side of the building if i didnt see it in advance it would have been pretty bad. ive never seen this many bees hovering around the garden on the side of the building before.

Rooms were very clean but in my opinion price is a lil to high. They do have a gym onsite but no swimming pool. Also during my stay they had no hot breakfast only the grab and muffins, apple juice, fruit cups, cereal but no milk. Over all the area is very convenient lots of places to eat that are walking distance. Also freeway on and off ramp are less than a mile away.