We had a booking for 5:00pm and were told that the table would need to be returned by 6:30pm.Which was absolutely fine with us. However, from the moment we arrived, it was clear we were not welcome. We arrived slightly early at 4:57pm, and some of our group were immediately questioned about where the others were. When the rest of our party arrived just a few minutes later at 5:02pm, we were abruptly informed that we wouldn’t be served at all. No explanation, just a blunt refusal. What made it worse was the attitude. The staff, particularly the women working there, were incredibly rude and came across as aggressive. We felt spoken down to, dismissed and, quite frankly, ostracised. It felt as though simply not being locals meant we weren’t worthy of being treated with basic courtesy. We had travelled all the way from Manchester to Wales and had nowhere else to go. Instead of hospitality, we were met with hostility. The whole experience left us feeling unwelcome, uncomfortable and treated unfairly. A pub should feel warm and inviting this one made us feel the complete opposite.