Hotels with Spa in Reykjavik

I stayed for two nights and the room was not cleaned the next day (there was a sign saying room cleaning). It took several calls at the front desk for someone to answer the phone and ask for new bath towels. The front desk replied that they were busy at the moment and if necessary, you could go to the front desk to get the towels yourself. The room is clean.

This hotel has a lot going for it, but it's held back by the fit and finish of many of the hotel's spaces. Overall, the hotel just feels dated. The red carpet in all of the halls is faded and stained, the wood floor in the room had a lot of damage, and the spa is way past its prime. On a positive note, the furniture in the room has been updated recently and the pieces were nice plus I found the bed to be very comfortable. Also, breakfast was really good! The service at the hotel was also great. But that spa, ugh. It's a perk of being a gold/diamond member, but the spa is just not in good condition. Most urgently, something needs to be done about the steam room, it smelled awful while we were there and even made other parts of the spa smell. But overall, the spa was just not in good shape with damage everywhere. Also, the location of this hotel isn't great if you're looking to explore Reykjavik but, if like us, you want somewhere with free parking for you to explore the rest of Iceland, then this is a great location for you.

Most probably the best hotel in Reykjavik, modern, new, everything in great condition and with a great location. That being said it is a very expensive hotel even for Icelandic standards. So let me start with the highlights of this hotel: - Very comfortable and great materials condition. - AC with individual room adjustable temperature is a great plus for Iceland. - I got the basic room and it felt big enough, modern and super clean. The bathroom was also big but there was no bathtub unfortunately. Great comfortable bed and sheets. - Le Labo bath products are truly amazing. One of the best I ever tried! I also appreciated that for ecologic reasons they weren't in non reusable small plastic bottles. - The rooms are silent and relaxing. I would change the black TV furniture as black always highlight the dust on it.. even when the room is nicely cleaned. - The breakfast is big and overall with good quality. But daily variation should be bigger. - The location is perfect to stroll along the shops and walking distance to the most important city spots. - The spa is beautiful and very interesting. Probably the most well designed small spa in a city hotel I have ever seen. Complimentary use of the spa is a very nice touch indeed. Although it was a really good expericence in no way this was a perfect stay specially when the price tag is considered: - The hall and corridors cleaning left too much to be desirable. At least at 3rd floor corridor there was dust, earth and stains that remained for the whole 3 night stay. It is strange as the rooms are really well cleaned (maybe it's a different team? maybe someone forgot that the corridors are also to be cleaned?). - The reception. It is always busy and sometimes feels chaotic at the proper hotel entrance. I also felt that some guest were treated differently and with more care. I got no welcome drink or even the suggestion to leave the bags. That's ok for me but then I realized the guest next to me was immediately offered all of this. I mean.. consistency is important at this level. - Hidden fees. Ok maybe it was a misunderstanding but when we arrived we were told that the hotel had valet parking only. But nobody told us the extortion each night of it. At the chekout there it was though. Also in the breakfast there was no specific tag with the champagne price but after I filled a glass with it a waiter quickly send me the bill to sign. I mean it is very bad to mix not included stuff in the buffet. Also every egg besides the scramble had a price tag. I mean for almost 700 euros a night is it reasonable to charge for a egg toast?. - The room curtains. Beautifull but totally off for iceland summer status (2-3hours of darkness). Light comes in in every curtain fold so it is impossible to cover it. Every night I woke up several times due to too much outdoor light in the rooms. This should be quickly addressed. It honestly really bothered me. - The spa only opens at 12h00 meaning you cannot use it

My friends and I wholeheartedly recommend Icelandair Hotel Reykjavik Natura for its excellent customer care from its hotel manager down to front desk personnel, including restaurant staff. We had a rocky start upon check-in but the manager on duty, Mr. Kjartan, resolved the situation to our delight. A very, very special thanks to Manager, Mr. Kjartan, who made our stay comfortable by responding to our particular room choices and necessities. He was most considerate. The three of us who booked two rooms can’t thank him enough for making our stay truly enjoyable and comfortable. Communication with the hotel directly via email and in person was efficient and most pleasant. All of the front desk and spa personnel were professional, welcoming, and helpful. To name a few, Saska, Michaela, Gene, Emma, and several others whose names escape us at the moment were very helpful. The longer we stayed, the friendlier and more approachable they became. Breakfast was ample. Pauline went out of her way to warm up some milk for my coffee each morning. True that an omelette was not available but the scrambled eggs compensated for it. Lots of different pastries and breads, fruits, bacon, vegetables, waffles, and so. many other delicious items for breakfast. Our rooms were cleaned well daily. Hot shower and/or soaking in a tub cured our tired feet and knees. Amenities at the hotel, especially the pool, sauna, steam room, gym, etc. were so well managed and they were attractive in appearance and clean as well. The lobby had original wooden sculptures designed and made in Iceland. It was a perfect place to stay for 8 days in Iceland. Walk towards the Bus Terminal to reach downtown by walking and you’ll get there in 15 -20 mins. passing by houses and apartments - a very pleasant walk. Or get the bus right outside the hotel for 490 kronin (ISK).

The hotel is very comfortable, the environment is clean, and the room has enough space for activities. You can pack two large suitcases at the same time. Shampoo, shower gel and conditioner are provided, as long as you prepare your own toothbrush, toothpaste and slippers. The breakfast is normal, Don't expect most of it to fill your stomach. The most worth mentioning is his spa, which has outdoor and indoor hot springs and saunas! Really good! This shape does not accommodate children, so it will not be very noisy and there will not be many people when soaking in the hot spring, which is very good. There is also a massage service at your own expense, but it is only available until 6 pm at the latest, and there are only two rooms with one person in each room. Those who want to try it should pay attention

My granddaughter and I enjoyed our overnight and the location was great for local sightseeing. Very helpful staff with respect to local eateries, etc.

Location is across from the Harpa, very close to Bus stops for tour pick ups, 5-10 minute walk to fantastic restaurants and shopping. Rooms on smaller size with wall shelves for storage and a little worn out but are clean, showers hot, full amenities. Breakfast hearty and really enjoyed the baked granola bars! Reception staff were very friendly and helpful. We had a tour leaving at 6:00 AM and was provided a continental breakfast. Highly recommend!

Excellent, breakfast is good, no extra bed is possible, but sofa is great! Good location in the city center, parking can be parked on the side of the road

The hotel was perfect for visiting Iceland. Clean, new, with sleek decor. It was actually prefect for the rate and this type of trip. As a Hilton gold member, I had access to the spa amenities and daily breakfast. Everyone at the hotel was friendly and accommodating. The only thing I would note would be the lack of air conditioning controls in the room. I don’t think you can control your ac/ heat as the room only had a thermostat that you can raise up or down but couldn’t select cold or hot. The room did get stuffy at night so we had to open the window for air. Also my room faced the wall. There was absolutely nothing to look at other than a concrete wall. Other than that, our stay was great and the price was very reasonable. I booked a massage the last day of my stay and I enjoyed the spa offerings.

In the city center, the famous lake, it will take about 10 minutes to walk to the concert hall. Lived on the third floor spire. The room is big in Iceland. There is a small balcony. The Italian restaurant downstairs is quite delicious.