Hotels near Reading Railway Station, Reading

Incredibly disappointed with my stay. Room was hot and smelt very strongly of Indian takeaway on arrival. Bedding had blood on it. Bedhead in poor repair. Bathroom door did not close. Outer window was impossible to close due to the position of the television set and the inner window frame. Shower clearly cleaned but smelt very musty. Room 205 is next door to the linen room. Staff used this room loudly after midnight at 3 a.m. and 5 a.m. talking, banging the door repeatedly, and shaking sheets out. This woke me up multiple times, and I did not sleep well. There were no hairdryers available, I had to go out and buy one. The lift did not work. My card to enter the building stopped working during my stay and needed changing, which was another inconvenience. None of this is the fault of the staff who were very pleasant. Perfect location with cafes and shops nearby, just a shame that the place isn't well maintained. There's bog standard and then there's this.

Clean and well lighted room. Great facilities with fitness room and multitude gaming setups. Even have a bar in the lobby. Serving great foods. All and all really enjoy the stay. Well recommended!

Isabel was incredibly helpful and attentive. It’s the first time I have ever know a conference be truly inclusive for dietary requirements, so thank you. The room was set up exactly as we requested, yea and coffee was readily available as requested and the goodies were delivered right on time! The high end organisation made our away day the best day. Thank you Isabel.

Really nice stay for reasonable rate and really helpful staff. Thank you so much. It was a good experience. Will recommend my family and friends if they need a stay in Reading.

Friendly staff, comfotable bed, good room radiator, free WiFi and parking, good location and amenities I enjoyed my night stay. Few negative points- Painting on the wall was worn out/falling off-needs renovation of the room TV screen was small Bit noisy because of busy road beside it

the second i checked in got a very warm welcome from Safia and Prachi which made me feel very happy and is clear that the staff care about their jobs, even though the staff where polite the food was undercooked on multiple occasions during my stay which had also made vomit, i personally think the managers should be more on top of food quality.

In March 2021 I made a reservation at this hotel for February 2022. At the end of November 2021 I received a cancellation notice. There was no explanation why, so I waited 2 days to see if one came. It didn't, so I contacted Hilton customer services to tell them I hadn't cancelled it and I required it to be reinstated. Hilton replied saying they had forwarded my message to the hotel and I should expect to receive a response within 3 days. No response was forthcoming so I had to contact Hilton customer services again. The hotel did eventually respond, more than 4 weeks after I was told they would. The response was not satisfactory. They said they had cancelled my booking because they had accepted other bookings instead, presumably more profitable for them than mine. They offered compensation of 1 free night at an unspecified date in the future. This was clearly not sufficient to cover the immediate extra cost of rebooking the entire stay elsewhere, so I rejected it and told them I required them to pay the full extra cost of alternative accommodation and some modest compensation for the inconvenience they'd caused. The hotel said they would make alternative arrangements for me, but then failed to respond to subsequent e-mails on the subject, despite me getting read receipts confirming they had received them. I had to contact Hilton customer services yet again to get the matter resolved.

What an excellent hotel. Fabulous value for £75 a double room (upgraded free to a family room) with breakfast included in the price at £9.99 each with a comprehensive choice, buffet style and very good quality. The room was clean, spacious, the shower excellent, enough towels. The staff were welcoming and friendly - based on the first floor. Who needs second home owners offering Airbnb when you've got value like this? Parking was five minutes away in the council owned multi storey Stafferton car park (after 9 pm it's free till 9 am) but park from sixth floor as it's rail customers before that.