Hotels near Minster Church of St Mary the Virgin, Reading

Very close to city center with access to food late at night. 15 minute walk to Train station. The room is tidy and bathroom is neat. However there is no amenities. I paid another 10 pounds to check in early at 12. The lift was not working at the time.

Just bath and no shower. Feels like home but nothing like a modern hotel. Basic amenities. Spacious room. Cute little place with free parking. There are food places around. Was stuck in Reading for the night and saw this was close by and price was right..

Perfect for me as it’s right across from the office but probably not so great if you wanted to be in the city centre although it’s only an £8 taxi ride or £2 bus ride. Opposite a Beefeater which was handy but I would prefer an on-site bar and restaurant. Felt a bit uncomfortable on check-in to be asked if I was a smoker (I’m not) and if anyone would be joining me later 😳. Didn’t like the bed being made up with sheets, blanket and counter pane as it’s quite uncomfortable particularly on one of the hottest days of the year although the mobile air conditioning unit helped (first time I’ve had sheets and blankets for over 30 years since the day I got married despite extensive business (weekly) and leisure travel (4-6 times a year)). Hotel was very clean and the bathroom was well equipped. A bottle of water would have been a welcome addition to the room particularly in such hot weather. Not sure who to recommend the hotel to as it’s neither a corporate hotel with all the amenities or a home from home. Breakfast was on offer for an additional £15 and I decided to wait until I checked in to see. As I wanted to be in the office for 8am and there was no menu available, times of service or visibility of a dining room, other facilities or even other guests, I decided it may be too intimate and opted for a cold sandwich I had stored in the office fridge ‘just in case’. Was similarly priced to the executive room I had in the Novotel last week which had a full buffet breakfast included.

Overall this is a really nice hotel, but what would make it really great is a little more staff training. The staff are all really lovely, but they lack a bit of common sense and management. The hotel appears to be aiming for a high end of the market, so we were surprised by the poor training of some of the staff. The chap behind the bar on the two evenings we were there was really nice, but oh my goodness he was so slow. Each time we ordered a drink we had to tell him two or three times what we wanted. They didn't have the wine I wanted, but instead of handing me a list of their wines or telling me what wines they have, he just looked blankly at me and waited for me to ask if he had a certain wine. When he had poured the drinks he never told us how much they were, he just got the card machine out (they don't take cash) and we paid. We had to ask for the card machine receipt, but never gave us a till receipt so we still have no idea how much each individual drink cost. By the way the drinks are really expensive. The first night we had a pint of larger and a large white wine which came to £15.30p and the next night two large glasses of wine (one red, one white) which came to £23.50p. At no time during our stay were we offered a till receipt. We were shocked by the half pint and pint glasses given to customers (even ladies) which were the old fashioned ones with handles, which we hadn't seen for many years. Some ladies were struggling to drink from them. I really think the hotel should reconsider this and at least offer ladies a tall glass. The same chap was on his own behind the bar for both nights, but at no point did any other member of staff come to help him, especially when quite a bit queue had formed (because he was so slow), even though there were plenty of staff in the area. The waiting staff were friendly and polite, but again lacked a bit of guidance and training. One of the young waiters was wiping a table while the plates etc were still on the table. We wanted a table that people had just left and he kindly said he would clear the table for us and re-set it. He did re-set it, but didn't wipe it over and left the jug of water from the previous people. It is a large hotel and there were two coach trips booked in as well as quite a few other guests, so it was quite busy on both evenings. Having said this the hotel rooms were lovely and we enjoyed our stay. Our room was on the first floor which was nice and quiet. Rooms were extremely clean and tidy and well maintained. We were on a coach trip, so not in the hotel much of the time during the day. A few tweaks and this could be a really top notch hotel. Top tip: if the bar prices put you off, pop round to the local shop (turn left out of the main entrance of the hotel, turn right at the end of the road and there are a couple of shops up there and a cafe). You can buy drink there to put in the fridge in your room. Also, ice machine on the first floor by the lifts

Exceptional service from booking to checkout. True definition of going the extra mile to ensure every aspect of our stay was as expected. Exceptional customer service from senior management to customer facing staff at reception. Vivek, Catia and Riko… your energy and passion ooze through every interaction and is contagious! Every staff member at every interaction is approachable, a special mention to Nicola and Fariha at reception; very helpful and friendly while well presented and professional. Your cleanliness and attention to detail and person centred approach has blown us away. We are well travelled, but see ourselves returning to you no matter what event or occasion we are celebrating. From birthdays, relaxing adult only weekends, family breaks, team building weekends… There is nothing we would not trust the hotel staff to manage. Thank you for making us feel part of the Voco Reading family, best #IHG hotel in this part of England, and we are definitely coming back. Excellent value for money for the service you provide!

We booked a single night's stay at this hotel to visit family in Maidenhead. The hotel was clean, comfortable and in a wonderful setting on the river. We were all made to feel welcome from the moment we arrived, Ashley on reception was friendly and made us feel at home. We only ate breakfast in the restaurant but this was enjoyed by all, including my fussy children. We will stay again on our next family visit.

Quiet,restful night at Travelodge Reading M4 Eastbound. It does require an update but the room was clean and staff very nice and helpful. We requested a room on the ground floor and close to reception due to our luggage and they were happy to accommodate us. Free parking. Happy to stay again if we will need in the future

4 of us stayed here for one night as we were at a local festival. We arrived and one of the rooms wasn’t ready. We put all of our bags in one room. Although the room was clean and spacious it smelt of damp towels. We went to the reception and asked if they could call us a cab. Was told they were too busy and we would have to do it ourselves. (Even though there was nobody there at the time). The lady on reception the next morning was much friendlier and asked about our evening. Breakfast included in the price was lovely and one of the best breakfasts I’ve eaten at a hotel before. Quite expensive I thought for 1 night.

Excellent time, warm clean large room nice looking and stylish bed comfy soft pillows, nice big shower all clean hot water large soft towels. Keller bar was easy to get to great food and the band was great with a really buzzing atmosphere the night club was good too easy music to dance to. Easy to get back to my room at the end of the night. There was a lady called Laura who was always checking the ladies and floors making sure everything was safe she even kept the loo rolls topped up! All the the staff were really friendly and it was such an enjoyable experience. The next morning I visited the spa which was really great with pool, steam and sauna etc plus gym area all Technogym equip. Then a full English breakfast there was a good selection of food all warm and tasty. The staff were well organised clean tables etc. Well worth the money for all types of groups and families staying I would highly recommend this hotel. Thank you and see you again soon!