Spa Hotels in Rausu

Everything is fine except the ordered dinner...it's a trap if we are not calmed enough to see the hot pot...we ordered in the expensive beef but came out was fish! We were looking forward to that special dinner which was booked in advance early in that morning. As we asked why it was not beef? Their explanations were because sort of beef therefore replaced by fish...The point is that why didn't tell us as we sat in? We paid the most expensive price for the menu but got the common fish, if we didn't voice out...the story was ended. After the complaints, they refunded @¥2000 for that costed ¥9000 expensive meal. It is a poor meal, unfresh ingredients with fare cooking method, not valuable at the description on such expensive price!