La Quinta Inn & Suites by Wyndham Rancho Cordova Sacramento

Overall great stay!

I got the upgrade to 2 queen beds and don't feel I got my money's worth. The beds were too firm and could not get comfortable. One of the outlet plugs in the lamp between the beds did not work. The water knob on the tub had to be pounded or pushed really hard with both hands to turn off the water. And the tv volume could not be turned up, down, or muted, but everything else worked on the controller. VERY DISSATISFIED WITH THE ROOM FOR WHAT I SPENT.

My purse was stolen. A bottle of wine was stolen. The front desk gentleman said that all my stuff was thrown outside, including my purse bottle with my personal belongings, such as my passport and credit card pay also the second shift girl was very rude speaking Spanish with her employees in front of me thinking I didn’t understand what they were saying overall, this was the worst experience I’ve ever

When we got to the hotel it was fine. We left for dinner and when we came back the front desk lady was sound asleep. I got a call from another person that was staying there that the hotel was surrounded by cops. I went down to talk to the front desk lady and she kept saying she had no idea what was happening. We had a group of cheerleaders coming to the hotel to stay with us so I called the coach to let her know to not come. My wife went down to talk to the cops and there were a bunch of homeless people hating out in the lobby and one was high. The night manager was talking to the homeless people saying that everything happens when he’s not there. When the cops said it was clear I had the coach bring the cheerleaders to the hotel. The lady at the front desk don’t have the rooms ready and was stressed when it was reserved months ago . She kept walking away talking to the homeless people instead of helping my group and another group cheer group that was staying there.

The shower in my bedroom barely had any pressure. Also there was no medium temperature. It was either freezing or burning hot.