Tempo by Hilton Raleigh Downtown

Hotel is nice in a good location. Quiet. You do have to pay $30 per night for valet to use their parking deck. Shower pressure weak, only one of the two heads worked and it was low.

Hotel location awesome, great walking location to restaurants, clean and comfortable rooms, very update

Other than a few issues with getting my roommates and my keys to both work at the same time everything was great. Anything that we expressed concern about was immediately taken care of.

Checkin was horrible. The key system apparently wasn’t working so they couldn’t get us into the room until late. I had my 84 year old mother with me and thankfully our other family members already had rooms for her to rest and sit. Finally I had to go back to the desk and they said they would have to let me into the room but when we went up the key Charles had didn’t work and he said the door battery was dead so he left me there with suitcases and bags waiting for engineering to come up. They easily let me in the room and I placed our bags there. Then I went to FD and they said they still didn’t have a key but could change my room to the Homewoods suites side. We valeted as well and when we got home realized my mother’s wallet was missing from the glove compartment. Horrendous stay will NEVER stay again and would not recommend.

Room was nice and clean, bed was comfortable. Very disappointed that the ice machine was completely empty! Expected more from a hotel of this caliber.

The staff at check in were not very friendly and the entire hallway to our room smelled like sewage. There was nothing spectacular that would bring me back.

The location was great, just a quick walk to the convention center and restaurants. The hotel was good but they didn’t provide the daily housekeeping service as promised in writing at check-in. We returned to an untouched room 4 out of 5 days requiring follow up with the front desk. A couple times the housekeeping staff was already gone for the day. This was irritating, especially considering the high cost of the room. However the beds were comfortable and the walk in shower was great. A comfortable side chair would have been nice. Overall, a good hotel experience.