The riad's beautiful common area truly feels like a museum. But it's designed in such a way that you only enter it once, to fill out the check-in paperwork, take a photo, and then pass by.
The location is good, not on the main streets of the medina, but close to the sights. There was almost no street noise.
No breakfast. It was a waste of money.
The room itself is authentic, with antique furniture, but completely uncomfortable. The room itself is tiny. You can hear it as if your neighbors were talking right in your room. There's very little storage space. The floor is old tile. The shower is also old, the plumbing needs updating, the sink leaks, and the toilet lid keeps falling off. There are no towel racks in the bathroom; the towels themselves are clean, but frayed at the edges.
The service is nonexistent. It consists solely of staff who open the door for you and then check you in. Even if you arrive at 1:00 PM, you won't be checked in until 3:00 PM, even if the hotel is empty. The staff speaks very little English or French.
The hotel is abysmal, but we and another group were put in rooms next door. When we complained about our neighbors' loud conversations at night, the hotel staff only said, "Arabic, Arabic," and offered no help.
This hotel is more about the experience than comfort. So, if you do decide to stay here, here are a few tips to improve your stay. Bring earplugs and a sleep mask; your own toiletries; and your own slippers to shower in. If you're traveling in winter, bring warm pajamas, as the room gets cold.
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