Quality Inn Reviews

One of the Worst Hotel Services I’ve Experienced at QUALITY Inn!! I stayed here over the Thanksgiving weekend and was really disappointed — especially considering the high price due to the holiday. The room was not clean at all. When I pulled back the blanket, I found several pieces of hair, and there were stains on the pillow and blanket. Later, my husband even stepped on a contact lens that wasn’t ours. I reported the issues to the front desk, and while the staff's response was slow and not very helpful. I was told to speak with the manager. Three times I've attempted to reach, they said the manager was vacant due to the weekend off, or would call back. Eventually I was told the manager was on vacation. I’ve still heard nothing back for a week. Overall, it felt like no one took responsibility. This is far below what I expect from a Quality Inn, and I won’t be staying at any of their hotels again.

We had a wonderful stay at QUALITY INN—perfect for families with kids! The rooms were spacious, spotless, and very comfortable. Our children loved the clean and well-maintained warm pool especially after a long day walk in Old Quebec. The breakfast buffet had a great variety and was a great way to start each day. The staff are really nice and the guest laundry room are helpful to have clean clothes after our family trip. Highly recommended for a relaxing family getaway.

Very good stay. Excellent service. Parking is free and location is safe for stay.

Perfect for stay when you are travelling to Quebec, the places to explore in Quebec are close to this location.

Easy checkin Clean rooms Good quality breakfast It is near highway and easy to access

It's very clean, tidy, safe and quiet. Definitely, I recommend it to a friend and family.

Excellent location, lovely pool, simple breakfast, but always overcrowded, they should open up more space for the morning breakfast.

The hotel was clean. It has swimming pool and gym which we liked.

Newly renovated with great facilities. Friendly staff. Breakfast is good. Cleanliness is our major concern and it made us so satisfied.

This is a very clean hotel. The staff are very friendly and helpful. The only reason I gave the amenities 4/5 was because the pool was not available but there was nothing advertising this fact when we booked. Overall, a recommended hotel.

Their front desk people were good and the swimming pool was clean.

It is a marvelous place to spend the weekend.

Couldnt ask for more. staff was very friendly and helpful

Tasty breakfast