Hotel Quartier, Ascend Hotel Collection Reviews

Response from Property: Hello,Thank you for your perfect 10/10 rating and for sharing your feedback. We are delighted to hear that you found our hotel comfortable, quiet, and clean.We also appreciate your comments regarding the breakfast selection and the condition of the pool deck. Guest feedback helps us identify areas where we can improve, and we will certainly take your observations into consideration.Thank you for choosing to stay with us. We hope to welcome you back again soon!Kind regards,Hotel Quartier Team

Response from Property: Hello,Thank you very much for your perfect 10/10 rating! We are delighted to hear that you enjoyed your stay and appreciated the cleanliness of your room, our convenient location, and the kindness of our staff.Your kind words mean a great deal to our team, and we are especially pleased to know that you plan to return. We look forward to welcoming you back on your next visit!Kind regards,Hotel Quartier Team

Response from Property: Hello,Thank you for your feedback. We are pleased to hear that you appreciated our convenient location and the cleanliness of the hotel. We are sorry, however, that the breakfast selection, bed comfort, and noise levels did not meet your expectations. Guest comments are very important to us, and we will take your observations into consideration as we continue working to improve our guests' experience.We appreciate you choosing to stay with us and hope to have the opportunity to welcome you again in the future.Kind regards,Hotel Quartier Team

Response from Property: Hello,Thank you for taking the time to share your feedback. We are pleased to hear that you found our hotel to be a clean and convenient place to stay during your visit near Quebec City.We truly appreciate your comments and hope to have the pleasure of welcoming you again in the future.Kind regards,

Response from Property: Hello,Thank you for taking the time to share your feedback.We are very pleased to hear that you enjoyed the hotel’s location and found it convenient for sightseeing.We hope to have the pleasure of welcoming you again soon.Best regards,Front desk

Response from Property: Hello,Thank you for your feedback. We are sorry to hear that the construction work on the street in front of the hotel affected your stay. Unfortunately, these roadworks are managed by the city and are beyond our control. We understand that this can be inconvenient and appreciate your patience and understanding.We hope to have the opportunity to welcome you again in the future under better circumstances.Kind regards,Hotel Quartier Team

Response from Property: Hello,Thank you for taking the time to share your feedback.We are sorry to hear that your interaction with our front desk did not meet your expectations. This is not the level of service we aim to provide, and your comments will be shared with our management team for review and follow-up.We do not comment on staffing matters, but please be assured that all guest feedback is taken seriously and used to improve our service.We are glad to hear that your stay was otherwise average to fair and without major issues, and we hope to have the opportunity to provide you with a better experience in the future.Best regards,Front desk

Response from Property: Hello,Thank you for taking the time to share your feedback.We are delighted to hear that you enjoyed your stay and appreciated the spaciousness and cleanliness of the hotel, as well as our convenient location close to several shopping malls.Your kind comments mean a lot to our team, and we hope to welcome you again soon.Best regards,Front desk

Response from Property: Hello,Thank you for taking the time to share your feedback.We are glad to hear that you enjoyed the rooms. However, we are sorry that your overall experience did not fully meet your expectations. We understand that nearby construction can make access more challenging, and we apologize for any inconvenience this may have caused.We also take note of your comment regarding the restaurant hours. Your feedback is valuable and will be shared with our management team for review.We hope to have the opportunity to welcome you again in the future for a more enjoyable stay.Best regards,Front desk

Response from Property: Hello,Thank you for taking the time to share your feedback. We are delighted to hear that you appreciated the service and found our staff courteous. Your kind words are greatly appreciated and will be shared with our team.We look forward to welcoming you again on your next visit.Kind regards,Front Desk

Response from Property: Hello,Thank you for taking the time to share your feedback.We are pleased to hear that you appreciated our convenient location and the friendliness of our staff. However, we are sorry to learn that the housekeeping service did not fully meet your expectations during your stay. Please accept our apologies regarding the toiletries that were not replenished.Your comments are important to us and will be shared with our housekeeping team in order to improve the quality of our service.We hope to have the opportunity to welcome you again in the future.Best regards,Front desk

Response from Property: Hello,Thank you for taking the time to share your wonderful feedback.We are truly delighted to hear that you enjoyed the cleanliness of the hotel, our customer service, and the breakfast offerings. It is also great to know that you appreciated the spacious complimentary parking.Your kind words comparing our hotel to a five-star property mean a lot to our entire team.We look forward to welcoming you again soon.Best regards,Front desk

Response from Property: Bonjour,Merci d’avoir pris le temps de partager votre expérience.Quel plaisir de lire vos commentaires ! Nous sommes ravis d’apprendre que vous avez apprécié la propreté de l’établissement, nos services ainsi que les commodités offertes. Nous sommes également très heureux que le confort du lit ait rendu votre séjour encore plus agréable.Merci beaucoup pour votre recommandation, cela signifie énormément pour toute notre équipe.Au plaisir de vous accueillir de nouveau prochainement,La réception

Response from Property: Hello,Thank you for taking the time to share your experience.We are delighted to hear that you enjoyed the cleanliness of our facilities and that your stay was comfortable and convenient.Your recommendation truly means a lot to us, and we look forward to welcoming you again whenever you are in the area.Best regards,Front desk