Vanke City, Northern Shijiao Town, Qingcheng District, Qingyuan, Guangdong 511545, ChinaSee Hotel Details
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1 night
Reviews from Real Guests
9.2/10
Very Good
1303 reviews
Instead of simply averaging scores, we prioritise verified reviews and recent guuest stays, ensuring our ratings reflect the most reliable, genuine and up-to-date experiences.
Verified reviews
Location9.3
Amenities9.1
Service9.4
Cleanliness9.2
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All reviews(1303)
Positive reviews(1286)
Reviews with photos/video(469)
Relaxing hot springs(211)
Perfect for kids(186)
Clean pool(174)
Delicious buffet(91)
Has play area for children(36)
Tasty dinner(36)
Secluded lake view(30)
Negative reviews(17)
Guest User
Lagoon & Pool Villa
Date of stay: Apr 2026
Family
5 reviews
10/10
Outstanding
Posted on Jun 1, 2026
What a pleasant surprise this vacation was! The environment is lovely, quiet, and clean, with very few mosquitoes. The best part is that I could bring my dog! The staff member, Xiao Ye, was incredibly dedicated and helpful. When I bought a watermelon and realized I had no knife, she brought one right over. I'll definitely be back!
Original TextTranslated by Google
Response from Property: 尊敬的客人您好,感謝您對我們的滿分好評與支持,您對我們的滿分認可我們心裏無比的感動,也很榮幸能為您提供優質服務,讓您收穫了一段愉快的旅程,您全方位的點評及認可是對我們最大的支持,真誠的期待與您下一次相聚,祝您萬事如意~~瞻雲客服大使Alice
Guest User
Deluxe 2-bed Room
Date of stay: Mar 2026
Family
2 reviews
10/10
Outstanding
Posted on Apr 6, 2026
Good, I'll come again next time.
Original TextTranslated by Google
Response from Property: Dear Guest, thank you for your perfect score and support. We are deeply moved by your recognition and honored to have provided you with excellent service, ensuring you had a pleasant journey. Your comprehensive review and approval are our greatest support. We sincerely look forward to our next meeting. Wishing you all the best! ~~Zhanyun Customer Service Ambassador Alice
Guest User
Queen Room With Lake View
Date of stay: Apr 2026
Family
1 reviews
10/10
Outstanding
Posted on May 4, 2026
What truly stood out was the thoughtful service from the lady at the front desk. Not only did she help us choose a room exactly to our specifications, but she also gave us a complimentary upgrade. The room offered absolutely stunning views, directly overlooking the lake and the pool. Whenever we had a question, she answered it quickly and efficiently! Great value for money, highly recommended!
Original TextTranslated by Google
Response from Property: 尊敬的客人您好,感謝您對我們的滿分好評與支持,您對我們的滿分認可我們心裏無比的感動,也很榮幸能為您提供優質服務,讓您收穫了一段愉快的旅程,您全方位的點評及認可是對我們最大的支持,真誠的期待與您下一次相聚,祝您萬事如意~~瞻雲客服大使Alice
Guest User
Family-friendly Queen Room
Date of stay: Mar 2026
Family
15 reviews
10/10
Outstanding
Posted on Apr 6, 2026
The hotel environment is comfortable. It would be even better if there were more activities for children.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you so much for choosing Qingyuan Zhanyun Resort Hotel and for your heartwarming review. Your recognition is our greatest motivation. We are committed to creating a warm and comfortable resort haven for every traveler amidst this beautiful lake and mountain scenery. We look forward to your return, where you can enjoy the tranquility of nature. Wishing you a happy life and all the best! ~~Zhanyun Customer Service Ambassador Alice
Guest User
Queen Room With Lake View
Date of stay: Apr 2026
Family
1 reviews
10/10
Outstanding
Posted on Jun 1, 2026
The hotel was clean and tidy, and the staff were warm and attentive!
Original TextTranslated by Google
Response from Property: 尊敬的客人您好,感謝您對我們的滿分好評與支持,您對我們的滿分認可我們心裏無比的感動,也很榮幸能為您提供優質服務,讓您收穫了一段愉快的旅程,您全方位的點評及認可是對我們最大的支持,真誠的期待與您下一次相聚,祝您萬事如意~~瞻雲客服大使Alice
Fl Travel
Deluxe 2-bed Room
Date of stay: Feb 2026
Family
25 reviews
9.5/10
Amazing
Posted on Mar 25, 2026
Service is professional. Breakfast buffet spread is quite good.
Response from Property: 感謝親的認可,小瞻心裏暖暖噠,很開心看到您在小瞻家收穫了美好假期,全體小夥伴們定不辜負您的這份信任,繼續竭力為到店的家人們奉上更多滿意的服務,期待下次與您相遇時可以得到您的滿分支持,小瞻們祝您馬年大吉、萬事順遂、--瞻雲客服大使Wendy
Fer888
Family-friendly Queen Room
Date of stay: Sep 2025
Couple
28 reviews
8.5/10
Very good
Posted on Oct 28, 2025
A nice hotel with comfortable rooms. It's a bit dated, but it's a great choice for a short getaway
Response from Property: 尊敬的客人您好,感謝您對我們的滿分好評與支持,您對我們的滿分認可我們心裏無比的感動,也很榮幸能為您提供優質服務,讓您收穫了一段愉快的旅程,您全方位的點評及認可是對我們最大的支持,真誠的期待與您下一次相聚,祝您萬事如意~~瞻雲客服大使Alice
Ada mummy
Deluxe 2-bed Room
Date of stay: Sep 2024
Travelling with friends
49 reviews
10/10
Outstanding
Posted on Oct 23, 2024
This resort in Qing Yuan is great. Staff friendly and best services. Our booking included buffet dinner and breakfast, food were yummy and delicious. Rooms are spacious and clean. Free in room soft drinks in fridge, only downside is the hot spring only open 6 with some not even hot.
6/10
Response from Property: Dear guest, thank you for your full praise and support for us. We are extremely touched by your full recognition of us. We are also honored to provide you with high-quality services and make you have a pleasant journey. Your comments and recognition are our greatest support. We sincerely look forward to meeting you next time and wish you all the best~~Zhanyun Customer Service Ambassador Alice
Guest User
Deluxe 2-bed Room
Date of stay: Dec 2025
Business traveller
13 reviews
10/10
Outstanding
Posted on Feb 1, 2026
设施:OK
环境:OK
服务:OK
Response from Property: 尊敬的賓客:您好!非常感謝您對我們酒店如此的青睞和喜愛!前進的腳步永不停歇,為了您的信賴,我們將更加堅持不懈,清遠瞻雲酒店等候您的來臨!不見不散哦!
Anonymous User
Deluxe 2-bed Room
Date of stay: Jun 2024
Family
7 reviews
10/10
Outstanding
Posted on Jul 29, 2024
The hotel staff is very helpful.
The room is big.
Response from Property: 尊敬的客人您好,感謝您對我們的滿分好評與支持,您對我們的滿分認可我們心裏無比的感動,也很榮幸能為您提供優質服務,讓您收穫了一段愉快的旅程,您全方位的點評及認可是對我們最大的支持,真誠的期待與您下一次相聚,祝您萬事如意~~瞻雲客服大使Alice
Plc666
Deluxe 2-bed Room
Date of stay: Jul 2025
Family
117 reviews
10/10
Outstanding
Posted on Aug 23, 2025
My stay at Qingyuan Zhanyun Resort Hotel far exceeded my expectations. First, the price was very reasonable, perfectly matching its value proposition. I was pleasantly surprised by an extra bonus: due to the high number of guests checking in that day and the busy housekeeping staff, the hotel proactively upgraded my room to a family room free of charge. The space was instantly spacious, making it even more comfortable for resting and storing luggage.
The hotel's dinner buffet was equally satisfying, offering a rich and varied menu, including seafood, hot dishes, desserts, and more. The freshness and flavor were spot on, easily catering to diverse dietary needs.
Most commendable was the service provided by the lobby manager, Mr. Ou. During my stay, my car was accidentally scratched. Upon learning of this, Mr. Ou responded quickly and proactively, helping to coordinate the entire process. He worked until 10 p.m. and patiently resolved all issues, truly demonstrating his exceptional attentiveness and responsibility.
From the reasonable pricing to the room upgrade, to the excellent dining and warm service, every detail of this hotel is filled with sincerity and is absolutely worthy of praise!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your high praise and support. We are deeply touched by your full recognition of us and are honored to provide you with high-quality service and let you have a pleasant journey. Your comprehensive comments and recognition are the greatest support for us. We sincerely look forward to meeting you next time and wish you all the best. ~~ Alice, Zhanyun Customer Service Ambassador
Guest User
Lagoon & Pool Villa
Date of stay: Jul 2025
Family
1 reviews
10/10
Outstanding
Posted on Aug 23, 2025
We booked a villa room, which both the elderly and children loved. It comes with free breakfast and a free hot spring ticket. It's suitable for 6-8 people and is perfect for family travel. The environment is great, and the swimming pool is only filled when you get to the villa, so you can swim safely. Fangfang, the housekeeper, is really great. When booking a room, you can ask Fangfang for help. She's always there to help. It's rare to find such a good housekeeper. Thumbs up to Fangfang👍
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your high praise and support. We are deeply touched by your full recognition of us and are honored to provide you with high-quality service and let you have a pleasant journey. Your comprehensive comments and recognition are the greatest support for us. We sincerely look forward to meeting you next time and wish you all the best. ~~ Alice, Zhanyun Customer Service Ambassador
Guest User
Lagoon & Pool Villa
Date of stay: Jul 2025
Travelling with friends
12 reviews
8.0/10
Very good
Posted on Aug 13, 2025
I rented a villa at the Qingyuan Zhanyun Resort Hotel with two friends and their families. It had a private pool, and the kids had a blast. The rooms were spacious, with four bathrooms. The price was a bit high, but overall it was a good stay and worth a try.
Original TextTranslated by Google
Response from Property: Thank you for your recognition and comments. We are honored to have Xiaozhanjia as your base for your trip. We hope to receive your full support on your next stay. We will continue to work hard to live up to your trust. Xiaozhanjia has a total of 200 guest rooms and 8 private luxury villas, equipped with a large banquet hall and multiple multi-functional meeting rooms + exquisite hot spring pools. It is a multi-functional hotel that integrates conferences, team building, business and vacations. Your every affirmation is our motivation to move forward. We are grateful for your companionship and support on the road ahead. I wish you success in your work and everything goes well. ~ Alice, Zhanyun Guest Service Ambassador Thank you for your recognition and comments. We are honored to have Xiaozhanjia as your base for your trip. We hope to receive your full support on your next stay. We will continue to work hard to live up to your trust. Xiaozhanjia has a total of 200 guest rooms and 8 private luxury villas, equipped with a large banquet hall and multiple multi-functional meeting rooms + exquisite hot spring pools. It is a multi-functional hotel that integrates conferences, team building, business and vacations. Your every affirmation is our motivation to move forward. We are grateful for your companionship and support on the road ahead. I wish you success in your work and everything goes well. ~ Alice, Zhanyun Guest Service Ambassador
XiaoguiziGuinevere
3-bed Room
Date of stay: May 2025
Family
4 reviews
9.5/10
Amazing
Posted on Jun 3, 2025
I took my kids out for a trip during the Dragon Boat Festival and Children's Day, and chose this hotel. The overall stay was good. Here are some specific experiences:
1. I originally booked a three-bed room, but the hotel upgraded it to a parent-child suite for free. The parent-child suite has one bedroom and one living room, and the space is super large.
2. The hotel and the housekeeper's service is very proactive and thoughtful, and they sent fruits and sweet soup. The response of the room service is also very fast.
3. The hotel lobby is open and the view is good. But the open lobby cannot be air-conditioned, and it is so hot in this summer...
4. There is still room for improvement in the hot springs, such as increasing the types of hot springs and improving the environment of the hot spring area...
5. The variety of the buffet breakfast seems to be a little less than that of hotels of the same price and grade🫠and not very delicious... The fried rice noodles are dry... The coffee is also brewed in advance and placed in a bucket, not a coffee machine... And the coffee feels so light because too much water is added🫠🫠🫠, a little disappointed
6. The surrounding environment of the hotel is also very good. If you are tired, you can take a walk along the lake, the scenery is also very nice.
7. There are some farmhouses near the hotel that are also very good, you can try them.
Overall, this experience is still in line with expectations~
Original TextTranslated by Google
6/10
Response from Property: Dear guest: Hello! Thank you for staying at Qingyuan Zhanyun Resort Hotel. I am very grateful that you took the time to share your stay experience. This stay did not meet your expectations. Xiaozhan feels very guilty. Xiaodan once again sincerely apologizes to you. Here, Xiaozhan assures you that the hotel will feedback your valuable advice to the relevant departments for comprehensive rectification. We attach great importance to your feelings and are also growing in self-strict self-discipline. Xiaodan sincerely apologizes to you and very much hopes to be forgiven by you. I hope to meet you again in the future. Xiaozhan will definitely create a high-quality service experience for you—Guest Service Ambassador Alice
Guest User
Queen Room With Lake View
Date of stay: Apr 2025
Family
3 reviews
10/10
Outstanding
Posted on May 7, 2025
The hotel is surrounded by beautiful environment and fresh air. The upgraded rooms are large and have good views. The hotel has complete supporting facilities such as swimming pools, hot springs, and children's activity centers, which are very suitable for family trips. The hotel butler Haonan provides considerate and thoughtful service, actively and proactively meeting the needs of guests throughout the whole process, making guests feel at home.
Original TextTranslated by Google
Response from Property: Thank you for your recognition and comments. It is an honor for Xiaozhanjia to be your destination. I hope that you will give us your full support next time you stay. We will continue to work hard to live up to your trust. Xiaozhanjia has a total of 200 guest rooms and 8 private villas, equipped with a large banquet hall and multiple multi-functional meeting rooms + exquisite hot spring bathing pools. It is a multi-functional hotel integrating conferences, team building, business and vacation. Your every affirmation is our driving force for progress. Thank you for your companionship and support on the road ahead. I wish you a smooth work and everything goes well~ Alice, Guest Service Ambassador of Zhanyun