Chimelong Giraffe Castle
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Chimelong Giraffe Castle

Stay at Chimelong Giraffe Castle, a 5-star property in Qingyuan. With an impressive 9.2/10 rating based on 5191 reviews, this hotel offers the perfect mix of comfort and affordability, with prices starting from S$ 122.

Check-In & Check-Out

From 15:00 until 11:00

Nearby Attractions

Qingyuan Chimelong Resort: 0.27km from the hotel

Qingyuan Chimelong Forest Kingdom: 0.62km from the hotel

Chimelong Hot Spring: 0.42km from the hotel

Amenity Highlights

Pets policy: Pets are not allowed.

Food & Drink: Restaurant, Lobby Bar

Chimelong Giraffe Castle

Opened in 2025
2026 Asia 100 - Family Hotels
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We Price Match
Highlights
Thai food
Forest restaurant
Ideal location
Sunset views
Outdoor hot springs
+3 more
Amenities
All amenities
Property Description
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Very good experience and a free upgrade to hot spring room Very good service
Surroundings
Airport: Guangzhou Baiyun International Airport
(46.2km)
Train: Yinzhan Railway Station
(7.5km)
Train: Yuantan Railway Station
(13.1km)
Landmarks: Qingyuan Chimelong Resort
(270m)
Landmarks: Chimelong Hot Spring
(420m)
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18

Deer Theme Family Room

1 King bed and 1 Bunk bed
38m² | Floor: 2-3,5-13
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Shower
Room Details
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16

Hot Spring Suite With Courtyard

1 King bed
180m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Shower
Tea Bag
Room Details
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11

Chief Double Bed Room

1 King bed
38m² | Floor: 13,15-16
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Shower
Room Details
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16

Zebra Twin Room

2 Double bed
38m² | Floor: 3,5-6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Shower
Room Details
Check Availability
12

Deer Theme Double Bed Room

1 King bed
38m² | Floor: 6-13
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Shower
Room Details
Check Availability
12

Chieftain Twin Room

2 Double bed
38m² | Floor: 13,15-16
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Shower
Room Details
Check Availability
21

Deer Theme Suite

1 King bed
83m² | Floor: 6-13,15-16
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Shower
Room Details
Check Availability
13

Hot Spring Room With Courtyard

1 King bed and 1 Sofa bed
60-85m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Shower
Room Details
Check Availability
9

Deer Theme Twin Bed Room

2 Double bed
38m² | Floor: 6-13
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Shower
Room Details
Check Availability
16

Zebra Double Bed Room

1 King bed
38m² | Floor: 3,5-6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Shower
Room Details
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Average for similar properties in Qingyuan
Anonymous User
June 13, 2026
I found the service to be quite attentive, and the staff were very thoughtful. They would greet me with a smile almost every time we met and patiently answered all my questions. There was one particular moment in the park where I needed a staff member to help persuade my child to leave. The staff member played the role of an instructor perfectly, patiently helping my child wait as they picked up all the items from the ground, ensuring a smooth departure. This really made me happy, thank you.
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Biekaiqiang_zijiren
June 7, 2026
We made a last-minute decision to stay at the Giraffe Castle Hotel at Chimelong Qingyuan on Saturday morning. We planned to visit on Saturday afternoon and Sunday, so we booked a room with an unlimited entry ticket package. However, after experiencing it, I found the 'unlimited' aspect to be a bit of a gimmick. On the first afternoon, we encountered heavy rain. After the rain stopped, the weather was cooler and there weren't many people, so we basically checked off all the attractions in the park. The second day was simply too hot, and my child had spent a long time at the Forest Hot Spring Water Park in the morning. We hit the hottest part of the day, so we gave up on entering the park and checked out instead. The hotel itself is very new, clean, and beautiful, as well as being very child-friendly. You can see giraffes from the lobby, and we got a free room upgrade. Staying during off-peak times is quite comfortable. However, one minor drawback is the poorly designed elevators. Although there are many elevators, they don't differentiate between floors; every elevator stops on every floor. During peak times, this makes them very inefficient. I suggest having separate express elevators for high and low floors. Now, about the park. Chimelong Qingyuan doesn't have a huge number of animals, but the advantage is that it's not crowded. We started exploring at 3 PM on Saturday afternoon and stayed until closing time, and we didn't have to queue much for any of the attractions. It's great for a relaxed visit with younger children. The park's miniature train is a must-ride; you can sit and see all the animals in the park, some of which you wouldn't see otherwise. Overall, the experience would be better in cooler weather.
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Guest User
June 4, 2026
The room was exactly as pictured online – clean and beautiful. It offered a distant view of the Lion King Ferris wheel, surrounded by mountains. The hot spring park wasn't noisy at all, making for a great experience. The restaurant was a bit pricey, but understandable given its location within a scenic area.
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Hei lala
June 3, 2026
Facilities: The room was cozy and came with a simple sterilizer, which was a nice touch. Cleanliness: It was very clean and comfortable. Overall, it was cozy and comfortable, a good size, and the blackout curtains were excellent. The kids absolutely loved the bunk beds!
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Guest User
June 3, 2026
The room facilities are very new and the hygiene is excellent. The room is decorated with giraffe elements everywhere, which made my child very happy. They even upgraded our room! The Forest Kingdom has a full range of animals and amusement facilities. Highly recommended!
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Guest User
June 2, 2026
The room was fantastic, with a great view of the giraffes downstairs. The water park and hot springs were also excellent. My kids absolutely loved the bunk beds in the family room. It was clean, tidy, and comfortable, and the service was great! Overall, I'm very satisfied and will definitely stay here again next time.
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Guest User
June 2, 2026
The Lanqu Kids' Room has a fantastic castle vibe, with a giraffe theme throughout. The room is spacious and comes with a sofa bed, perfect for families with two children as an extra person can stay. My kids were absolutely thrilled the moment they walked in, making it a wonderful family stay experience.
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Guest User
June 14, 2026
Two days and one night, unlimited fun for two (Forest Kingdom): Super fun, and no extra charge for Children's Day, which is great. We specifically came from Beijing to play and had a wonderful time. It was a really good trip, and I'd love to come again if I get the chance. So happy!
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Liangmianxiansheng
June 1, 2026
The room was comfortable and clean, and the environment was great for getting a close look at the animals. The only downsides were that it was crowded and check-in was a bit late. Also, the food in the park is as expensive as ever, and the taste is, as always, mediocre. It's really not good. If they're going to charge so much, the taste should at least be guaranteed to be better.
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Services & Amenities

城堡餐厅
Style: Buffet
Cuisine: Cantonese
Open for: Breakfast, Dinner
Business hours: [Mon - Sun] 07:00-10:00, 17:30-21:00
森林美食街
Style: A la carte
Cuisine: Cantonese
Open for: Breakfast, Lunch, Dinner
Business hours: [Mon - Sun] 08:00-21:00
森吧
Style: A la carte
Business hours: [Mon - Sun] 10:00-22:00
泉畔餐吧
Style: A la carte
Cuisine: Thai
Open for: Lunch, Dinner
Ambience: Romantic
Business hours: [Mon - Sun] 14:00-22:00

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Guests Accepted
Guests from all countries/regions are welcome at this property

Child policies
Children of all ages are welcome at this property.
Children between 4 and 17 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Extra bed and cot policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositNo deposit required by the property

Pets
Pets are not allowed

Service animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

Local hotel name: 清远长隆长颈鹿城堡酒店
  • Opened: 2025
  • Number of Rooms: 1253
Phone:+86-763-3888888
Giraffe Castle is the first immersive and family-style hotel. The joyful African reception band and the warm welcome ceremony by the giraffe chief will immerse you in a new and memorable experience, when you step into the hotel. Giraffe Castle is located in Chimelong Resort Qingyuan, which is a new Giraffe theme hotel created by Chimelong. The hotel is a comprehensive forest themed resort that integrates different functions which include leisure, vacation, banquet, hot spring therapy, family entertainment, business travel and conferences.Giraffe Castle has a total of 1,258 guest rooms, with 5 design styles (zebra, giraffe, rooster, business, castle) and 9 types.

You might be wondering

What are the check-in and check-out times at Chimelong Giraffe Castle?

Check-in at Chimelong Giraffe Castle is from 15:00 and check-out is until 11:00.

Does Chimelong Giraffe Castle have a pool?

No, Chimelong Giraffe Castle doesn't have a pool.

How much does it cost to stay at Chimelong Giraffe Castle?

Prices at Chimelong Giraffe Castle vary depending on travel dates, hotel policies, and other factors. Please search for dates to see the latest prices.

What’s the cancellation policy at Chimelong Giraffe Castle?

The cancellation policy at Chimelong Giraffe Castle depends on your room type and booking terms.

What attractions are close to Chimelong Giraffe Castle?

The closest attraction to to Chimelong Giraffe Castle is Qingyuan Chimelong Resort, located just 270m from your search (straight-line distance) from the hotel.

What is the nearest airport to Chimelong Giraffe Castle?

The nearest airport is Guangzhou Baiyun International Airport, located about 1 hour 11 mins from hotel by car (46.2km) away.

What is the nearest train station to Chimelong Giraffe Castle?

The nearest train station is Yinzhan Railway Station, located about 15 mins from hotel by car (7.5km) away.

Does Chimelong Giraffe Castle have a restaurant on site?

Yes, Chimelong Giraffe Castle has an on-site restaurant. Guests can enjoy delicious Cantonese, Cantonese, Thai cuisine.

Does Chimelong Giraffe Castle offer airport transfer services?

No, the Chimelong Giraffe Castle doesn't offer airport transfer services.

About This Property

Nearest AirportGuangzhou Baiyun International Airport
Distance to Airport51.9KM
Nearest Train StationYinzhan Railway Station
Distance to Train Station7.49KM
Average Price FromSGD380
Hotel Star Rating5