Booked one night for parents and children, and used the room type upgrade rights of Ctrip members when booking. The next day we rushed to Qingdao to pick up the women who had checked out and left. When we chatted and looked at the photos together, we realized that the room type had not been upgraded. (If I knew at the time that the room type could not be upgraded, I would have directly booked some rooms for the elderly and children, and it would not cost much money for one night. I regret it)
The old people don’t understand this, and they are over 70. I feel very guilty: because I was on the plane when they checked in, and I trusted the hotel and Ctrip so I didn’t confirm with the hotel repeatedly, and I won’t do it in the future.
Let me share my experience to remind everyone: don’t trust this hotel too much. When booking for family and friends, especially the elderly, you need to confirm with them repeatedly, so as to avoid being affected by the "small mistakes" of the hotel staff from affecting your travel mood .
Original TextTranslation provided by Google