Phoenix Hotel Pyeongchang

It took over 2 hours by direct bus from Hongdae subway station to get here. The hotel is located right inside the ski resort. However, even if you arrive early, you still have to wait until 3:00 PM to check in. The front desk won't proactively tell you about the discounts available with your room card for ski passes, hot springs, and many other activities unless you ask. That said, the room was spacious enough and offered excellent views of the ski slopes. The lobby also has a free storage room for guests to keep their ski equipment and take a short break.

Convenient for ski-in/ski-out, and the breakfast food is plentiful and delicious!

It's super clean and great. The only downside was that the charger didn't work. The room was spacious, and Pyeongchang... it's cold. I think it would be even better in the summer. I'll definitely come again next time.

This trip was with my son, who wanted to hit the ski slopes right away, and my daughter, who wanted to relax and watch the snow... so we took it easy and had a good rest. The staff at the front desk and the breakfast buffet were all very kind. However, before check-in, the room cleaning felt a bit inadequate and unprepared. It was particularly disappointing that things like hair conditioner weren't properly refilled. The housekeeper was quite unfriendly, and I felt the cleanliness of the accommodation was a bit lacking, which made for some uncomfortable moments. Nevertheless, once I adjusted my mindset to 'considering it's an old place,' it turned out to be a very enjoyable trip.

The hotel's fantastic location and the expansive views were very satisfying. The breakfast was especially superb, and I was also very impressed by how professional and well-trained the staff were.