Guest User
October 28, 2023
The experience is extremely bad. Our stay period is 28 to 29 oct. Room no 108 The rate charged to us was 2912 including breakfast and GST When they say breakfast is included they have charged separately for omlette which was not informed while booking They have never produced an bill at the end so not sure whether they are really paying GST Rooms are very average. TV was not working. They have replaced it, but place it somewhere on teapoy. Glasses in bathroom are broken, it was told to us that it will b replaced post our stay, what is existing customers will get from that Curtains are not covering the entire window which leave the privacy of the guest Toilet is very old. Commode are not maintained Room size is big but not maintained lot of mosquito and cockroach in the room Lot of unused stuff is kept in the floor, this gives uncleanness feeling Ground level staff is good but middle level or front office and senior ***agement staff don't take any care, no communication with guest as what they need. Sr ***agement staff don't make eye to eye contact with guest . Very bad stay experience