Staff was friendly and very efficient. Room was clean, comfortable, and well-stocked. Pool/Hot Tub area was clean and well-maintained. The hotel itself is undergoing upgrades and renovations. The common areas were compromised with storing needed materials, work equipment, construction people, etc. There was no bar area available at this time. The breakfast was ample with a nice variety and well-attended by patrons. It was just a one night stay for us to get out of Colorado Springs and enjoy a small town vibe in Pueblo. The hotel is wonderfully located near the Riverwalk and downtown businesses. We enjoyed walking around and taking in the local cuisine, shops, and pubs.