Hotel Tesara

Avoid. The receptionist is rude and accused me of being late check out although it was still before 11.00 and the same is clearly stated on the reception board as well. When I pointed this out, she kept making an excuse that it was just a 'warning' before 11.00 instead of giving an apology. No, she clearly said I was late. Very unprofessional. Very disappointing. I have no clue what kind of hotel would employ someone like her. I am skeptical if the room is regularly cleaned. Saw some stains on the toilet seat, which probably comes from urine from the previous guest. Some hair on the floor that doesn't belong to me as well. The area around the hotel is surrounded by outlets and that sort with lots of car traffic. Nothing noteworthy to see and far from the old town. Avoid if you're visiting Prizren for sight seeing. There are tons of hotels in old town. Somehow many of them are not listed on ******* but you can find through Google Maps or other booking sites. The only good part was the restaurant staff who were welcoming every morning and very professional.

The hotel is situated about a 15-20 minute walk away from Prizren bus station along a main road which in places is lacking for pavements and crossings points and will make you wonder if you you're in the right place and could there possibly be a hotel around there, but follow the map and you'll find it (on the second floor of the building). Surprisingly comfortable rooms, well appointed bathrooms, friendly staff on reception and in the restaurant too. For the money, brilliant value.

We enjoyed our time here and it was a very comfortable stay!

Nice stay and rooms. Breakfast was plated.

STAFF IS EXTRAORDINARULY HELPFUL !!

Good service Good people

I gave 4 out of 5 stars only because of amenities. The hotel is new and beautiful. Best part is the staff who are really try to help as much as they can and they are friendly. They MUST learn to put extra rolls of toilet paper in the rooms. I noticed people (including myself) asking toilet paper because they run out of. Same goes for shower-gel. My bottle was almost empty but they did not replace it or add another one. I had to go and ask. The good news: anything you ask, they will give you right away. Great restaurant and cafeteria at the hotel. A bit far from the old city, will takes around 3 Euros by taxi, but it is probably the best hotel in town. Rooms are very beautiful. And thank you to all the nice staff that works there.