Hotel "Palác U Kočků" by Adrez Living, Palace at the Cats

The room did not entirely match the pictures advertised online, although it was acceptable. However, I found some basic necessities missing in the bathroom, which was inconvenient. One peculiar aspect was the hotel's cleaning policy. For stays of less than three days, cleaning only occurs once, leaving the room feeling less fresh than expected. Communication from the receptionist was also lacking. They were unclear about breakfast times and check-out procedures. Moreover, there was a disagreement regarding the payment for breakfast. Despite my booking indicating breakfast for two, the receptionist insisted it was only for one. This discrepancy could have been handled more professionally.

Location quite central but a distance from the metro

The location is great. It is just a little difficult if you have many bags to get up to the top floor and to get to the hotel itself. The staff is very friendly and helpful.

Was a great apartment. Spacious and clean. In the center of old town and walkable to everywhere you want to go. Had a great stay.

It's a three star hotel, so don't expect more than that. It is exactly what it says. The pictures on their website are misleading; the room, we had stayed in, looked a bit dated and definitely would benefit from a refresh, however it was spacious and comfortable. The mattresses were a bit hard; we were ok with that, but it's not everyone's cup of tea. The housekeeping could be better - they were only doing the bins and were not bothered with anything else. No tea bags top up (we had to ask for extra ones at the reception), no fresh towels, no extra toilet rolls. It was common to find mops and buckets left by cleaners the day before and not collected over night. It was disgusting. The hotel is located in the city centre, which is superb for sightseeing. You have everything you need at a walking distance - the castle, the astronomical clock, the Jewish Museum and many more. A lot of restaurants and pubs are nearby. But with the location come some cons. The noise and the crowd. The noise starts in the early morning, ca. 4am with restaurant deliveries and never stops until late after midnight as people keep shouting and singing. Of course it's not the hotel's fault, but it still affects your sleep. The hotel does not have its own restaurant, but there is the Fat Cat located in the same building. You will find their leaflet in your hotel room, advertising the all you can eat breakfast. However, be careful as their staff might try to double or triple charge you for breakfast only because you are a foreign tourist. As we were told by our airport transfer driver - it's a typical practice. What a shame! It really leaves a bad impression of Czech people.

Loves that it was so close to everywhere we wanted to see. At least one more trash can in the room would have been helpful. Overall, we enjoyed our stay.

Excellent location. The location cannot get better. It’s worth it ! Great and helpful print desk. They have a cafe at the hotel itself. So if you wanna grab a quick bite it helps. The location is the King here. Right in the heart of old town. The hotel covers all basic amenities. Room size was big enough.