Hotels near S＇her Modas in Porto Alegre

The hotel may have been good in the 1980s, now it is only a decadent hotel in the centre of Porto Alegre, a bad area full of demands and cracking. The checkin has already started wrong with the official ignoring that we were in 3 no in 2 (one couple and one child). The room smells mopho and hears all the sanitation noise from the other rooms. There are no electrical cameras next to bed, forced you to load your cell phone near the entrance door. In the restaurant the service was bad, especially with a malicious official when asked for the “pens” to play our daughter. The breakfast is poor, the hairdryer wasn't working, the pool wasn't heated, and the jacuzzi was broken.

I had to carry out some emergency procedures in Porto Alegre and I really am glad to have chosen this hotel to host me, because the rooms are very large, clean and with much privacy to rest, Something that is very appreciated for a person who usually travels quite. In addition, I must emphasize in particular the attention they have to the customer, because when I asked for information on how to get to certain places, they not only indicated me how to get safely, but also how to get fastest, Taking the time needed to make sure **** that I understand, I would like to emphasize in particular Sandro, who very kindly explained everything with detail. To conclude, I only have to recommend this place with confidence, whether for tourists who want to visit Porto Alegre, or for those who have to travel for work, because in one way or another, I know they will feel well-cared and secure.

The hotel needs to improve a little, in the matter of the bread served at breakfast, which they don't want. No cheese bread had. After all, everything went very well.

With a stay at Master Grande Hotel, you'll be centrally located in Porto Alegre, within a 15-minute drive of Beira-Rio Stadium and Iguatemi Shopping Porto Alegre. This hotel is 0.1 mi (0.1 km) from Rua da Praia and 0.3 mi (0.4 km) from Rio Grande do Sul Museum of Art.Grab a bite from the snack bar/deli serving guests of Master Grande Hotel. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 6 meeting rooms available for events.Make yourself at home in one of the 90 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks, and housekeeping is provided daily.

I booked the hotel in terms of the proximity with an excellent Indian restaurant (150 meters) and the fact that I was halfway from the airport. I was positively surprised by the decoration of the room, the comfort of the bed, the abundant water of the bathroom and the parfumed towels.

Good accommodation, educated staff, excellent location.

I would like to thank the incredible team of the hotel, especially Gissele de Reservas and Joana, Operational Manager, who have made our stay perfect!! We hosted for a date celebration and allocated to a suite with a sensational view of the city, along with special welcome mimos. I would also like to thank the governance team that left the room perfect! I will recommend this excellent accommodation option for all friends and family members in Porto Alegre.

A comfortable and comfortable room, a good breakfast, a good cleaning of the rooms, good cost-benefit, easy access location in the centre of Porto Alegre, I would be able to stay again.

This is clearly a hotel that tries to provide a superior experience to the guest – fantastic location; very good, very well maintained room; very kind and attentive personnel; a pair of courtesy water bottles; Nespresso machine in the room... And then, everything is put to waste by a barrage of small but VERY annoying details: You arrive from the airport (counting on going to your room's restroom as soon as possible); receive your key; it works in the elevator... but not in the doorlock. You go back to the reception desk and the (authentically sorry) receptionist provides you with 2 keys, just in case (it is clearly a very common occurrence). It works, this time. Next day – not your last day of stay – you return from the workday and the keys (both of them) do not work again! Meaning it is not a problem with the keys but either a software or a human problem. When you finally get to the room, good luck if you want to call reception. Although there's a ”trendy” little prism over your bedside table informing the name of the cleaning lady of your room, there's nowhere you can find out the front desk number – it's not 0, 9, 1, * or # (it's *1, which I'm now informed is a standard in Porto Alegre; but then again, guests are usually from other places, right?). You finally get to talk to someone in the front desk, that informs you that there's no login or password to the wi-fi; you just have to fill up a form and will be logged in. You fill up the form (lots of info requests, including ID number, email etc.). Hit the ”Login” button. Comes a window: ”please check the 'accept conditions' box before connecting”. The 'accept' box is bellow the the login button AND bellow the screen line. Not only this, but all the (excessive) info you had typed in is lost – all the fields are emptied and you have to fill them up all over again. Time to checkout, it is 10:16 am and you want to have a cup of coffee before leaving. The breakfast ends at 10 am exactly and the coffee jars are probably the first to be taken away. You mention it to the checkout clerk and she gives you a free welcome (in this case farewell) drink voucher and you are able to ask a cup of espresso in the bar. This last event synthesizes the experience in the Quality Hotel: lots of effort to compensate for frustrations that could easily have been avoided in the first place, with a modicum of attention to the customer experience. I hope this feedback helps them do exactly that.

The staff were very careful, breakfast was delicious, well-sucked, comfortable room was clean, several TV channels. The shower was delicious with water at the right temperature. I loved the bed, super comfortable and loved the view through the window. The hotel is excellent location.