Hotels near Carlos Simao Arnt Square, Porto Alegre

This is clearly a hotel that tries to provide a superior experience to the guest – fantastic location; very good, very well maintained room; very kind and attentive personnel; a pair of courtesy water bottles; Nespresso machine in the room... And then, everything is put to waste by a barrage of small but VERY annoying details: You arrive from the airport (counting on going to your room's restroom as soon as possible); receive your key; it works in the elevator... but not in the doorlock. You go back to the reception desk and the (authentically sorry) receptionist provides you with 2 keys, just in case (it is clearly a very common occurrence). It works, this time. Next day – not your last day of stay – you return from the workday and the keys (both of them) do not work again! Meaning it is not a problem with the keys but either a software or a human problem. When you finally get to the room, good luck if you want to call reception. Although there's a ”trendy” little prism over your bedside table informing the name of the cleaning lady of your room, there's nowhere you can find out the front desk number – it's not 0, 9, 1, * or # (it's *1, which I'm now informed is a standard in Porto Alegre; but then again, guests are usually from other places, right?). You finally get to talk to someone in the front desk, that informs you that there's no login or password to the wi-fi; you just have to fill up a form and will be logged in. You fill up the form (lots of info requests, including ID number, email etc.). Hit the ”Login” button. Comes a window: ”please check the 'accept conditions' box before connecting”. The 'accept' box is bellow the the login button AND bellow the screen line. Not only this, but all the (excessive) info you had typed in is lost – all the fields are emptied and you have to fill them up all over again. Time to checkout, it is 10:16 am and you want to have a cup of coffee before leaving. The breakfast ends at 10 am exactly and the coffee jars are probably the first to be taken away. You mention it to the checkout clerk and she gives you a free welcome (in this case farewell) drink voucher and you are able to ask a cup of espresso in the bar. This last event synthesizes the experience in the Quality Hotel: lots of effort to compensate for frustrations that could easily have been avoided in the first place, with a modicum of attention to the customer experience. I hope this feedback helps them do exactly that.

The staff were very careful, breakfast was delicious, well-sucked, comfortable room was clean, several TV channels. The shower was delicious with water at the right temperature. I loved the bed, super comfortable and loved the view through the window. The hotel is excellent location.

It has been the best hotel in Porto Alegre for many years. Although it has today competition from younger hotels, it is a great choice of accommodation in the left-wing capital. It is well located in the central region of the city, near the so-called historical centre. The hotel is very comfortable and very comfortable, and it is very comfortable and very comfortable. All staff are responsive and careful, and I would like to highlight Luciano and Antonio from the reception, who have taken me very well from the beginning to the end of the stay.

I had to carry out some emergency procedures in Porto Alegre and I really am glad to have chosen this hotel to host me, because the rooms are very large, clean and with much privacy to rest, Something that is very appreciated for a person who usually travels quite. In addition, I must emphasize in particular the attention they have to the customer, because when I asked for information on how to get to certain places, they not only indicated me how to get safely, but also how to get fastest, Taking the time needed to make sure **** that I understand, I would like to emphasize in particular Sandro, who very kindly explained everything with detail. To conclude, I only have to recommend this place with confidence, whether for tourists who want to visit Porto Alegre, or for those who have to travel for work, because in one way or another, I know they will feel well-cared and secure.

It has many rooms with problems mainly in air conditioning, some do not work, others ping inside the room and others do not have control ...

The hotel is located in the historic centre of Porto Alegre, and it is the best I found to have stayed in it, because from the beach to several places walking. The hotel is old, along with a strong smell of cigarette in the corridors and rooms ( guests do not respect and smoke inside). Breakfast is very simple/ the basic of a coffee to start the day. The hotel is located in the building ( 20 floors) well in the centre of POA,in a quite well-being avenue near the municipal market.The hotel has 2 elevators. The rooms are of paper, so you can listen to everything next door.The air is in the entrance, well above the door, and when used, it forms a water pool well in the entrance of the room.Some rooms do not have a fridge. It serves only for 1 / 2 nights ...for who is short” passing in POA! for the value charged there are certainly more positive accommodation.

All right.Excellent location, 24-hour manufacturer service, very complete breakfast, several options zero lactose and gluten-free.Restaurant with various dishes and price accordingly.A kids area missing, because it doesn't have. In general, we have a lot of clean and comfortable beds, we have already hosted several times and we will surely return.

Hotel at excellent prices, good rooms, well in the center of Porto Alegre , next to the cultural Mario Quintana house, close to excellent bars and restaurants options. The only disadvantage is that it has no parking or convenience, but I still recommend.

Relatively new hotel which is kept in excellent condition. Rooms have lovely views and breakfast is excellent, although 1 day of the 5 we stayed they did struggle a little to keep up with demand. Best part: The pool! Great to finally have a outdoor pool with a view in the city! They do need to have some umbrellas though as it is South facing and the sun is relentless. Especially a concern with young children. Also the floor in the pool area is extremely slippery when you have wet feet. There is also a top quality shopping mall on site with some fabulous food choices. Staff were very good indeed! My only gripe was they ran out of English Breakfast Tea Bags so I had no tea for the last 2 days... but that's my own fault for being English!

Good accommodation, educated staff, excellent location.