The front desk staff were pleasant but the rest of the staff were rude (breakfast attendant, housekeeping). The housekeeper wouldn't even speak to me or get her linen dumpster out of the way for me to exit the elevator and get to my room on the 4th floor, and when they were cleaning rooms they turned the deadbolts open and let the doors slam as they entered and exited nearby rooms constantly, as though guests aren't resting. Breakfast was disappointing. Cramped space and they had no plates/bowls out. You had to knock on a door and ask some gnome-like woman for a plate or a bowl and then she seemed annoyed and surprised that you need basic utensils to consume breakfast! Also, they only had bitter dark roast coffee available. Other issues include the floor shaking and drilling noise from their renovations, plus a slow, janky elevator. And also, there was a blood (?) stain on the drapes and a used Q-tip on the floor in the room. On the plus side, the bed was comfortable, the bathroom was spacious, and the towels and bed linens themselves were clean. But overall an unpleasant stay.