Ramada Resort by Wyndham Port Vila

Friendly and helpful staff Breakfast buffet selections could be better and also some candles or whatever to keep flies away. Otherwise a great stay.

I was initially very satisfied with this hotel, but my entire experience was completely ruined on the morning of March 29 at 10:00 AM. A staff member knocked on my door in an extremely aggressive and urgent manner. Even after I clearly told them to wait, they continued banging loudly on the door without any respect for my privacy. When I finally opened the door, expecting something urgent or important, I was shocked to find out that they were simply asking whether I needed housekeeping. This behavior is absolutely unacceptable. There was no emergency, no prior request, and no justification for such intrusive and disrespectful conduct. This was not only unprofessional, but also extremely disturbing. I do not need or appreciate this kind of forced “morning call.” It shows a serious lack of basic training and respect for guests. Because of this incident, I immediately decided to check out and leave the hotel. I strongly do NOT recommend this property.

Excellent facilies , Very good service I liked the hotel housekeeping very good and customer service

The place is really nice

We enjoyed our stay at the resort. However, the service in the restaurant was disappointing. We waited a long time for our food and even saw it sitting on the counter for about ten minutes while all three waiters were standing around, seemingly avoiding their customers. On another day, we specifically asked whether it was still happy hour before ordering drinks, and the waitress confirmed that it was. When she returned with the drinks, she told us that by the time she had gone back to the kitchen, happy hour had already ended. This was frustrating, as it was unclear why she would confirm happy hour and then refuse to apply the discount, especially since it was minimal. When we went to check out, we noticed some inconsistencies on the invoice. There was an extra dinner and drinks charged to our room that we did not order. When we pointed this out, the staff were unable to find a receipt for those charges, so we recommend double-checking invoices carefully. Apart from these issues, our stay was very pleasant. The room was clean, and most of the staff were friendly and welcoming. However, the pool was often occupied by many children whom we suspected were not guests of the hotel

They exceed my expectation. Would probably come back for a longer sta🙏‼️

Great location and the room is spacious, nice and clean. Staffs are super helpful and attentive. The highlight would be the lagoon view. Happy to go back again!

Service on check in is good, but check out is terrible.