The Hamptons Apartments - Port Melbourne

Place was lovely for the 1 night I stayed there.

Due to a lack of experience, I booked Hampton Apartments upon seeing that the distance to the cruise terminal was only about 600 meters. I thought on the last day of the cruise travel that I could simply push my luggage cases and walk a short distance to check in. Hampton Apartments had been in contact with me via email before my stay, and there were no communication issues. When I learned that the check-in day was a Sunday and that there were no staff available, I immediately emailed to inquire about the possibility of early check-in (by additional payment) or luggage storage. I received a reply stating that early check-in could not be arranged, but they provided a location for paid luggage storage, and the nearest location was 3 kilometers away! I had to pay extra for round-trip transportation to the luggage storage location and wasted both time and money. The location of Hampton Apartments was good, and taking the elevator to the rooftop for a view of the scenery and beach was quite nice. The unit was spacious. I knew before booking that it did not have a view, but the indoor facilities were quite old. The worst part was the hygiene; one of the bath towels had what appeared like blood stain (could not be fully removed, I guess). It was very disgusting! The dish plates and cutleries were dirty. The toaster was broken, the coffee machine did not stop automatically, and the air conditioning remote was dirty and sticky. I immediately took photos of the bath towel and emailed other unsatisfactory conditions to Hampton Apartments, hoping they would follow up quickly to prevent the next guest from encountering the same situation. After receiving my email, Hampton Apartments called and apologized via email and followed up. Overall, I should have chosen to stay in a hotel in the city centre!

The apartment was clean and quite spacious but had very littlw natural light. We did make use of the roof top BBQ which some good views of the bay and the city.

A very comfortable and well equipped apartment. Nice and clean and modern. The only letdown was that the room was very dark - I knew that I wouldn't get a view but wasn't expecting a wall which blocked most of the light.

Great accommodation. Good value, comfortable, spacious. This location was perfect for a city feeling, easy access to cbd and train lines, yet meant we didn’t have to stay right in the city. The communication from the accommodation provider was excellent and all the access codes/app worked perfectly. We parked on the road directly outside the apartment (lucky!) for the duration of our three night stay, which was perfect. Our vehicle was too high for undercover parking.

My name is Caroline not Shane however I found my one bedroom apartment very spacious and clean. The check-in instructions were clear and easy, the furniture was beautiful, following the beach theme and the bed was so comfortable. I would have loved an extra doona in the wardrobe as it was a little chilly at night. Overall I really enjoyed my stay.

Only there overnight, to meet relatives from a cruise ship. A few minutes walk to Station Pier, then tram to city centre.

Overall, very good. My 1 bedroom apartment looked into a wall opposite the bedroom with windows higher up, however, it had a privacy "scene" stuck to the windows plus blockout roller blinds, so no issue. But the dining area facing the same wall had no blind or privacy screening. Privacy wasn't the issue there, but without a blockout blind and with a GLASS door between the bedroom and the living area, light from outside meant that the bedroom was never dark at night which is a major problem for poor sleepers. Good sleep hygiene command sthere be a dark room. Please rectify for future guests, or me, as I may stay again. Also, for a 4 night stay, with meals cooked in and therefore washing up, why not provide more than 2 sachets of washing detergent, and 4 coffee capsules. Also, there were no sachets of salt or pepper! Otherwise quite comfortable and very quiet. Brilliant access with the GOKI App.