The Boardwalk Hotel, Convention Centre & Spa
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Port Elizabeth

The Boardwalk Hotel, Convention Centre & Spa

No. 4 of Top Premium Hotels in Port Elizabeth
Beach Rd, Port Elizabeth, Eastern Cape 6001, South Africa
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With a stay at The Boardwalk Hotel in Gqeberha, you'll be near the beach, within a 15-minute walk of King's Beach and Hobie Beach. This upscale hotel is 2.5 mi (4 km) from Port Elizabeth City Hall and 2.7 mi (4.4 km) from Nelson Mandela Metropolitan University.Show More
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hotel overview picture
4.2/5Very Good·Cleanliness: 4.2
All 39 Reviews
Amenities
Golf CourseOutdoor Swimming PoolCasinoSpaMassage RoomPrivate ParkingFreeAirport Pick-up ServiceBarBowling AlleyRestaurant
All Amenities
Surroundings
Airport: Port Elizabeth International Airport
(5.4km)
Train: Bibo Railway Station
(5.4km)
Train: Port Elizabeth Railway Station
(5.4km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Family Superior
2

Family Superior

1 King bed
Has window
Non-smoking
Air Conditioning
Private Toilet
Daily Housekeeping
Curtain
Room Details
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Full Size Bed-Disability Access
1

Full Size Bed-Disability Access

1 King bed
Has window
Non-smoking
Air Conditioning
Private Toilet
Daily Housekeeping
Curtain
Room Details
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Luxury Twin Room
6

Luxury Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Sea View
Room Details
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Luxury Suite
10

Luxury Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Sea View
Room Details
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Luxury King Room
6

Luxury King Room

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
Sea View
Private Toilet
Room Details
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Family Room
2

Family Room

Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
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Junior Suite
9

Junior Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Sea View
Room Details
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Guest Reviews(39)

4.2/5
Very Good
Verified Reviews
  • Cleanliness4.2
  • Amenities4.2
  • Location4.2
  • Service4.2
Cd Cazalet
January 23, 2023
Checking in with friendly service and maintenance staff assisting with our baggage and any extra services requested. Breakfast buffet was fantastic.
Guest User
November 5, 2023
Convenient and lovely stay
Guest User
March 17, 2024
I have stayed at the Boardwalk at multiple times of the year for nearly 10 years. I have given the hotel some poor reviews in the past, however I am pleased to say that on my visit in March the hotel stay for 4 nights was very pleasant. Staff appeared more motivated and friendly, breakfast was more orderly and not the chaos which happened for too long. The hotel was clean, everything worked. There is a push to save water, my only negative comment is that the hotel has changed the faucets on all the taps which whilst reducing the throughput, also splashes/wastes water at the same time. It was also nice to see some of the staff I have got to know over the years still there. Hopefully this level of service and attention continues.
Guest User
March 1, 2024
This used to be one of the best hotels in Port Elizabeth, but it has lost its charm. Checking was a nightmare and no manager in sight. The receptionists are very incompetent and have no manners whatsoever. They need to be reminded as to whom is paying their salaries. Breakfast service was poor, with chipped plates and coffee cups being given to us. For the price paid and what I received, I would have assumed I was in a hostel. Just left and went to wimpy where the service and meals were on standard. Will never be back and will ensure that my company books elsewhere next time.
Guest User
February 18, 2024
Wow stunning hotel beautifully appointed public areas situated on the coastal road. The sea-view room was immaculate spacious with a fabulous bathroom. A very comfortable king size bed. The room has all that you would expect in a 5 star hotel including U.K. style power points to recharge any equipment and USB points. If you want to use a South African plug point you must have a South African adapter (other two pin adapters will not fit - it MUST be a SA specific adaptor) The staff were welcoming, even gave a short explanation of all the hotel had to offer. All the staff were friendly and smiling. A special mention of the young lady who made me an omelette for breakfast who was a delight as was her omelette. Attached to a huge shopping mall with lots of great shops and fast food type restaurants.
Guest User
February 18, 2024
First impressions were okay, a large imposing property which would look at home in Florida, located across from beach, attached to mall with shops, ****** and restaurants. Large room, with terrace leading to pool BUT don't be fooled because service is extremely poor. I ordered bar food, when it arrived I refused to eat it, it looked terrible, the waitress even agreed with me! I spoke with Manager, who was very laid back and didn't offer any form of good will not even a drink! I phoned Housekeeping about laundry and was promised it would be returned the next day. They were very slow to respond and next day my laundry never arrived, after chasing them again to discover they had forgotten to give it to the contractor! It was returned dirty, no compensation, nothing. They really don't care, the service at breakfast is not 5 star. They must be cutting costs, no pool service, no bar. Very disappointed 😞 No doubt the Management will cut and paste their standard response to this...looks like they've been referring these complaints for a while and nothing changes.
Guest User
November 26, 2023
Absolutely horrific hotel Lacklustre employees who are so slow at doing anything they may as well be going backwards. Food in the bar completely substandard Apparently 5 * hotel when I have stayed in better premier inns. The only positive was the fact it was only for one night. No plugs for the baths and had to request one in reception and when I asked for one the hotel employee started to explain they don’t give out bath plugs because they are trying to save water. You honestly could not make it up. Terrible dated hotel with staff who really do not want to be there. Give this place a wide berth.
Guest User
November 5, 2023
Deteriorated since my previous stay in 2019 LOCATION: Excellent. Across the road from the beach. Linked to the Boardwalk Mall. APPEARANCE: Attractive. Victorian Style. Well maintained. ROOM (Stayed in a junior suite): Decor: Great. Blends in with hotel style. Size: Very spacious. Amenities: No extra blanket available during a cold spell. Cleanliness: Excellent. Quality of sleep: Very comfortable bedding. Cold. SERVICE: Appalling. Marked deterioration since my last visit. Needs a serious shake-up. I stayed just 1 night and yet 2 incidents of note: 1. Phoned housekeeping to request an extra blanket during a cold spell. I am still waiting for the blanket... 2. We were a group that booked 3 rooms. 2 people requested a 1-hour later checkout at adjacent receptionists at the EXACT same time. 1 receptionist happily met the request, the other bluntly refused without even asking a room number or even pretending to look at the computer screen! Lazy? Arrogant? Bad attitude? Poorly trained? Service at the Spa was excellent (But this is privately run by Camelot and not Sun International which probably explains the better service than the hotel) DINING: Breakfast was average. Clean spacious dining hall. Limited selection. lacking variety (Not 5-Star). Good quality and presentation. ACTIVITIES/FACILITIES: Great heated indoor pool - probably the hotel's biggest drawcard (Temperature should be turned up a notch though). Outdoor pool as well. Gym. Great spa. LOCAL ATTRACTIONS: Didn't have much time to explore. Ocean at the doorstep. MY BOOKING AGENT: Hotel website as an MVG member. Will I recommend/stay there again? Maybe. Not much competition in the area unfortunately. However with this service, they are trying hard to deter repeat visitors.
Ncedisa
October 24, 2023
The standard of the hotel has dropped significantly. The curtains did not close properly. There some tv channels that were not playing. The bed side lamps were not working. All of the above were reported, but nothing was done. Lastly, at the dinning hall during breakfast you are made to wait because it is full and yet there's a space where they could prepare for more guests. The experience there was 3/10.

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.
Children between 0 and 12 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2012
  • Renovated: 2012
  • Number of Rooms: 155
With a stay at The Boardwalk Hotel in Gqeberha, you'll be near the beach, within a 15-minute walk of King's Beach and Hobie Beach. This upscale hotel is 2.5 mi (4 km) from Port Elizabeth City Hall and 2.7 mi (4.4 km) from Nelson Mandela Metropolitan University.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Gambling sorts can try their luck at the casino, while others may prefer an outdoor pool or an indoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Grab a bite at one of the hotel's 13 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Gqeberha? This hotel has 32281 square feet (2999 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Make yourself at home in one of the 140 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Services & Amenities

Outdoor Swimming Pool
Spa
Bar
Restaurant
Meeting Room
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at The Boardwalk Hotel, Convention Centre & Spa?

Prices at The Boardwalk Hotel, Convention Centre & Spa are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to The Boardwalk Hotel, Convention Centre & Spa?

The closest airport is Port Elizabeth International Airport. It is 5.44km from the hotel and approximately a 11minutes journey by taxi.

What are the check-in and check-out times at The Boardwalk Hotel, Convention Centre & Spa?

The check-in time is after 14:00 and the check-out time is before 11:00.

Does The Boardwalk Hotel, Convention Centre & Spa provide airport transfer services?

Yes, The Boardwalk Hotel, Convention Centre & Spa provides airport transfer services.

What amenities and services does The Boardwalk Hotel, Convention Centre & Spa have?

The Boardwalk Hotel, Convention Centre & Spa has the following amenities and services: Outdoor Swimming Pool, Golf Course, Casino.

Does The Boardwalk Hotel, Convention Centre & Spa have a swimming pool?

Yes, The Boardwalk Hotel, Convention Centre & Spa has a pool. Pool type: Outdoor Swimming Pool.

Does The Boardwalk Hotel, Convention Centre & Spa have fitness amenities?

No, The Boardwalk Hotel, Convention Centre & Spa doesn't have fitness amenities.

Does The Boardwalk Hotel, Convention Centre & Spa provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does The Boardwalk Hotel, Convention Centre & Spa have non-smoking rooms?

Yes, The Boardwalk Hotel, Convention Centre & Spa has non-smoking rooms. Please view the hotel listing for details.

Does The Boardwalk Hotel, Convention Centre & Spa provide breakfast?

Yes, The Boardwalk Hotel, Convention Centre & Spa provides breakfast.

About This Property

Nearest AirportPort Elizabeth International Airport
Distance to Airport5.44KM
Nearest Train StationPort Elizabeth Railway Station
Distance to Train Station5.39KM
Average Price FromSGD219
Hotel Star Rating5