Hampton Inn & Suites Port Arthur

Everything was very nice with a great staff. Only thing was the carpet felt sticky, like too much detergent was used while cleaning it. I will return.

The room was clean and beds were comfortable. The staff was also very efficient during the check-in and checkout processes.

Had to switch rooms after check-in because front desk called and asked me to. They had shampooed the carpet earlier that day and were worried it wasn't dry yet. No biggie. Room was clean and comfortable EXCEPT for bathroom. Holes in walls, loose toilet paper holder, and worst of all: glass shower door would NOT stay shut during my shower. This was obviously a problem for multiple guests because you could see water damage on the wall/wallpaper near the floor. Annoying problem.

The property was easy to get too. Loved the king room. Nice big king bed, bathroom was magnificent with glass shower doors and beautiful large sink and plenty of space to fit all your toiletries and etc. Had a desk and a lounge chair in the corner to watch TV. I enjoyed my stay

I wanted to give a 5-Sat review because the Staff was amazing. I left my watch in the room when we left. I realized it on our drive home. I called the desk and he promptly went to my room and found it. He gave it to a family member who is going to mail it to me. I was so relieved. The cons were the hallways had no air conditioning. Luckily the rooms did but getting ready for our father’s funeral and then walking into that hallway was suffocating. Our bottom sheet was stained with what looked to be nail polish or makeup. Other than that everything was very clean.

Newly remodeled and updated rooms with a more than adequate buffet/ continental breakfast.