Hampton Inn Indianapolis-Southwest/Plainfield

We stay there every time we fly into Indy. Excellent staff. Friendly and so comfortable.

We were allowed to check in early which was very helpful due to being able to store luggage prior to going to football game.

Staff was welcoming and friendly. Room was tidy and clean. I would stay here again!

Hotel was nice but dated. Our toilet was dirty when we checked into our room and we found a bug crawling around. Staff was nice when you could find them, front desk was left unattended majority of the time.

Very nice and clean / spotless room! Would definitely stay here again .

The room was clean, most staff there was very friendly. I had made a reservation online accidentally messed up the date and they still levied the morning prior. Amazing service. Thank you Definitely will return

Check in was a mess. I had reserved and PAID FOR three rooms through *******. (two on one reservation, and one room on a second reservation). Upon arrival, only two reservred rooms were in their records. We had to pay for the thitd room that was already billed to my credit card.. (at a higher rate) Totally unacceptable.... I will call ******* tomorrow & request a refund for the third room.

The only negative was that the 3rd floor hallway had an unpleasant smell. Luckily it was not in our room though.