Fairfield Inn & Suites Pittsburgh Downtown

The room was clean and the staff while checking in and housekeeping were friendly. Our biggest issue was parking. Valet was the only option given to us from the hotel itself (could have used public parking, but felt more comfortable for the safety of our vehicle to be in the hotel’s parking) so we chose valet over public parking. When we needed our vehicle the first time it was a smooth process. When we checked out we waited over an hour for our vehicle. There was zero updates on the vehicles and when asked about it the valet staff was rude. It was a busy time and there was a lot of people checking out, but they brought 1 vehicle back in a 20 minute time period. They certainly wasn’t prepared for the amount of people needed to check out at the same time. And certainly wasn’t friendly when questioned.

They were very accommodating for the tournament players to include opening some of the breakfast early for those who had to leave before 7:00 AM!

The walls of this hotel are very thin...I heard someone snoring next store and had to change rooms in the middle of the night. Also the bathroom door auto locked. Luckily I was not in the bathroom when that happened. I had to call the front desk. Would not recommend it!

Book this hotel for my sons 8th birthday trip pictures were deceiving booked a suite for almost 700$ for two nights and was not worth the money after complaining to front desk I called ******* to get a refund and was pretty much ignored by my CSR Antoinette the property staff was very understanding and helpful but the agent for ******* was not at all and I have used this 3rd party for booking plenty of hotels and my 1st time having an issue and I was being brushed aside very disappointed not at Fairfield but by *******

Nice view, good downtown location. Wish i knew parking was blocks away because i would have chipped in for valet.

Checked in late; very good service; checked out early as well - same very good service. OBJECT TO $42 VALET PARKING FEE - NO CHOICE! ABSURD!

Excellent stay!! Staff is friendly, knowledgeable about the area and very helpful. Eddie, the valet, told us where to eat and where to go around Pittsburgh. His recommendations were on point.👌 Room was very clean with plenty of space, storage and a large bathroom with large shower! Room is quiet and dark with soft comfortable beds. We slept so soundly. Breakfast is included from 6 to 9am, buffett style, with choice of cereal, yogurt, pastries, oatmeal, waffles, eggs, with rotating breakfast meats and potatoes. Coffee / tea / juice bar included. The dining area is large and comfortable and available to use outside of dining hours. The hotel is bright and inviting. It is convenient to the T and other transportation and walking distance to many restaurants. It looks out on the water and provides lovely views of Pittsburgh. Highly recommend!!! Thank you.