Pingliang is the city I have passed twice. The first time I didn't come in because the highway was closed, this time I recommended a special trip to my family. The bright four-star signboard in the lobby is shining and exciting. Because I booked a special standard room through Trip.com, the receptionist said with disdain that this is a special room, and I can live on the first and second floors. The lobby reception is generally a hotel business card, and a young waiter received the four of us from beginning to end with a face and a frown, looking like we owed her debt. The moment I opened the room, my heart was cold, the smell of smoke in the room could not dissipate, the windows were bright, but they could not be opened, it was closed. The wallpaper is almost all cracked, the furniture toilet facilities are old, and some places can even be said to be dilapidated. There was no hot water for ten minutes in the bath at night. There was no service desk phone in the room. I was good to call my mobile phone to ask. A waiter came and took off the shower head and stuffed it into the toilet to continue to release the water. It took a few minutes to have a little temperature. The waiter said that the cold water needs to be put for a long time before there is hot water. Isn't it a cost to run away in vain? The color of the bath towel is gray and I dare not use it. The floor lamp pole is crooked, and it shakes when it is touched, and I dare not use it. The desk lamp on the table is not bright at all. I thought that the contact was not good. It was not bright when it was repeatedly inserted and could not be used. The bath water was not well drained and it had been accumulated on the toilet floor. Because there was no separate design for the toilet, it was easy to step on the toilet. Because I was afraid of slipping and falling, I could use a towel to roughly dry the water. Alas, the journey needs to be relaxed and make do with sleep. Fortunately, the breakfast content of the next day is quite rich, which can guarantee nutrition and taste. To my surprise, after breakfast, I went to the park next to me for an hour and came back. The room was all cleaned up. Our luggage and clothes were not cleaned up. The room was all cleaned up. Even the trash can was cleaned up! It seems that we are driving us away. I looked at the watch and the time was 10:20 am. When I checked out, I asked the receptionist in doubt. Why clean the room when the guest did not check out. What if the guest lost something? She actually did not think at all, I am good to say, is this a four-star hotel new service standard? While the people of the country are looking forward to the west, I sincerely hope that Pingliang Hotel can take out a sincere embrace of the arrival of the tourism spring, rather than use such a chilling and bad service level to send guests from all over the world.
Outstanding
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