Honestly, it's quite rare to find a hotel in Patong that offers such great value for money and a good environment combined. It's good.
**Environment:** Good. It's quiet during the day, despite being in a bustling area. The room is clean and well-arranged. At night, it's really, really, really noisy, but thankfully I brought earplugs and slept soundly. It's very close to Patong Beach, just across a small road. There's a Starbucks, massage parlor, and 7-Eleven nearby, which is very convenient.
**Service:** It's okay. They're smiley, but a smile doesn't mean they're willing to help. Just keep a balanced mindset; if they're not genuinely helpful, they won't get extra tips anyway.
Two incidents: By the pool, it was cloudy with a little sun. I gestured, hoping they'd open an umbrella, but they said no sun, no umbrella. Ladies know that UV rays on a cloudy day can be surprisingly high. I ended up sitting on a lounge chair with my own small umbrella. After ten minutes of seeing me like that, they finally helped open the large umbrella.
We booked four rooms, and one of them wasn't ready an hour past check-in time. I was initially very accommodating, but it just kept dragging on. Finally, I became more formal and seriously told them it was unreasonable that the room wasn't ready past the check-in time, and only then did they reassign a room. Guests shouldn't have to sacrifice their booked room time due to their cleaning speed.
**Breakfast:** Pretty good! The breakfast staff (a young lady) was nice, the food tasted good, and the variety was decent.
**Summary:** If you're looking for good value in Patong, this place is very convenient and new. Aside from the noise, everything else is fine.
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