BYD Lofts - Boutique Hotel & Serviced Apartments - Patong Beach, Phuket

BYD Lofts - Boutique Hotel & Serviced Apartments - Patong Beach, Phuket Reviews

BYD Lofts - Boutique Hotel & Serviced Apartments - Patong Beach, Phuket

5/28 Haad Patong, Patong, Kathu, Phuket Province, 83150, ThailandView Hotel Details
BYD Lofts - Boutique Hotel & Serviced Apartments - Patong Beach, Phuket
BYD Lofts - Boutique Hotel & Serviced Apartments - Patong Beach, PhuketBYD Lofts - Boutique Hotel & Serviced Apartments - Patong Beach, PhuketBYD Lofts - Boutique Hotel & Serviced Apartments - Patong Beach, Phuket
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BYD Lofts - Boutique Hotel & Serviced Apartments - Patong Beach, Phuket Guest Reviews

4.3/5
Very Good
55 reviews
Verified reviews
Location4.2
Amenities4.3
Service4.3
Cleanliness4.4
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All reviews(55)
Positive reviews(22)
Reviews with photos/video(8)
Awesome stay(11)
Friendly owner(10)
Clean and tidy(5)
Great location(4)
Negative reviews(4)
Philip
Deluxe One Bedroom Suite
Stayed in Jul 2023
Travel with friends
6 reviews
5.0/5
Outstanding
Posted on Jul 12, 2023
The room was very nice, spacious, great AC, nicer balcony (although faced other apartments so be conscious of that). Staff were very friendly and helpful to me. It was in a nice quite street with plenty of restaurants and bars around plus a short 10 min walk to Bangla road. 3 minutes to the beach and a few other beach/pool clubs. The pool here is small however. I thought I had great value for money.
Vladyslav19
Two Bedroom Penthouse Suite
Stayed in May 2023
Travel with friends
32 reviews
5.0/5
Outstanding
Posted on May 15, 2023
Amazing hotel , 2 bedrooms was fabulous. Enjoy the stay , and service of byd lofts hotel. Me and my friend had great vacation.
Response from Property: Dear Vladyslav, Thank you so much for your amazing review! We are thrilled to hear that you and your friend had a great vacation at our hotel and enjoyed the fabulous 2-bedroom accommodation. We strive to provide top-notch service, and we hope to welcome you back again soon for another memorable stay. Kind regards, BYD team
Guest User
Grand Deluxe One Bedroom Suite (Frontside)
Stayed in Aug 2024
Family
3 reviews
5.0/5
Outstanding
Posted on Aug 14, 2024
The room is very clean, the service is warm and friendly, I like the free and comfortable atmosphere here, and it is very convenient to go out and walk. I recommend it
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Aweniven.
Deluxe One Bedroom Suite
Stayed in Jun 2024
Family
4 reviews
5.0/5
Outstanding
Posted on Jun 28, 2024
I like it very much. Although it is an apartment, the service is good enough. The price can be the same as a hotel, but if the service is not good enough, it will be a downfall. The location is very convenient. The room is generally good except for the shower and shampoo.
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Anonymous User
Deluxe One Bedroom Suite
Stayed in May 2024
Travel with friends
7 reviews
5.0/5
Outstanding
Posted on May 27, 2024
On the last day of my trip to Phuket, I chose to move to this hotel for over 600. I was amazed as soon as I entered the door. There was a spacious living room, a luxurious bedroom, and free fruit.
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kevin bubu
Deluxe One Bedroom Suite
Stayed in Feb 2024
Couples
5 reviews
5.0/5
Outstanding
Posted on Feb 20, 2024
It's a very convenient location. The CP value and price-performance ratio are very high. It can cook and has all the utensils. It's very clean. I personally like it very much.
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Guest User
Grand Deluxe One Bedroom Suite (Frontside)
Stayed in Aug 2024
Family
3 reviews
1.0/5
Posted on Aug 18, 2024
I booked a 60-square-meter room on the first day of check-in, and a 100-square-meter front room for two days on the second day. I booked a sea trip on the second morning and was ready to leave at 8 a.m. When I arrived at the front desk, I checked my luggage in and asked the front desk which floor my new room was on. The front desk said it was arranged on the fourth floor near the swimming pool. I asked him to pack the new room and help me send my luggage up. When I returned to the hotel at 6 p.m. to get the new room card, I was told that it was arranged on the first floor. I questioned whether it was not told to me on the fourth floor in the morning. I was told that the guy had no right to tell me the floor because the check-in was at three o'clock and they had the right to arrange my room. There were traces of alteration on the room number on the signed list. It was obvious that my room was indeed changed on the fourth floor. Later, a black manager was called in with a black face and told me that this was the hotel's rule. The garbage hotel seriously discriminated against Chinese people. I advise Chinese people not to book this hotel again!
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LiuyisiEason
Deluxe Studio
Stayed in Aug 2024
Travel with friends
18 reviews
4.6/5
Great
Posted on Oct 30, 2024
The service is relatively rigid, standardized, lacking in humanity, good location, large room space
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Guest User
Two Bedroom Penthouse Suite
Stayed in Nov 2023
Family
5 reviews
5.0/5
Outstanding
Posted on Nov 26, 2023
The room was very clean and the service was very good! My son felt uncomfortable while having breakfast. He might have been tired from traveling the day before. He vomited all the way from the breakfast restaurant to the lobby bathroom. The service staff cleaned up everything without any blame. There are not many kinds of breakfast, but you are staying in a loft instead of a hotel, so it is already rich and delicious! The room was very comfortable and the staff cleaned it every day. The swimming pool is very clean and there are few people, so children can play there as much as they want. The best thing is the location. It takes about ten minutes to walk to the beach, and another ten minutes to the Bangla and Mall, the busiest street markets in Patong. Highly recommend this loft!
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myeongvous
Deluxe Studio
Stayed in Apr 2024
Couples
2 reviews
1.5/5
Posted on May 2, 2024
1. The air conditioner is very loud and I couldn't fall asleep at night. After reporting it to the front desk, I found a maintenance worker to come and see. He said that the air conditioner is like this and there is no way to change it. I asked if we could change the room and asked us to ask the next morning. The next day, we asked and still couldn't change the room. 2. We live on the second floor, and there are air conditioner workers walking around the windowsill of the room at will during the day! ! ! ! ! 3. The front desk actually charged 5,000 baht, while Banyan Tree Bangkok only charged 3,000 baht. All the money for the change was paid as a deposit! If you don't pay the deposit, you have to deposit your passport! 4. The packaging box of toiletries seems to be reused, the hair dryer is extremely difficult to use, the electricity in the room is sometimes out, and it's scary at night! 5. The most important thing is that the front desk is very unfriendly to Chinese people, with poor service awareness, and no attitude of wanting to help solve the problem. The face is full of our store like this love to live or not! 6. This price is really not cheap, more than 1,000 RMB, you should stay in a hotel!
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Guest User
Deluxe One Bedoom Suite (Frontside)
Stayed in Apr 2024
Travel with friends
2 reviews
4.8/5
Amazing
Posted on Apr 14, 2024
Good location, very convenient to go out, friendly to Chinese people, very good👍
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Ксюша
Deluxe Studio
Stayed in Feb 2024
Couples
4 reviews
4.7/5
Amazing
Posted on Feb 22, 2024
A good loft hotel, this is our third time staying there, the service is at the same level.
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Guest User
Deluxe Studio
Stayed in Jul 2023
Couples
37 reviews
2.5/5
Posted on Jul 24, 2023
The room is big and the location is good. The service staff is also very enthusiastic. The only downside is that the razor has already been used when the hotel is about to use it. The shaving cream is empty and has a smell. It is very dangerous in foreign countries, especially in places like Thailand. Be careful.
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Response from Property: Dear valued guest,Thank you for your review! We appreciate your compliments on our spacious rooms, convenient location, and enthusiastic service staff. We apologize for the inconvenience you experienced with the razor and shaving cream. Rest assured, we will address this issue promptly to ensure it does not happen again in the future. Kind regards,BYD team
Guest User
Deluxe One Bedroom Suite
Stayed in Jan 2024
Family
17 reviews
5.0/5
Outstanding
Posted on Jan 18, 2024
An unexpected stay experience, the room has direct access to the rooftop outdoor swimming pool through the balcony
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Weilian_chan
Deluxe Studio
Stayed in Jun 2023
Couples
9 reviews
5.0/5
Outstanding
Posted on Jun 24, 2023
Service: very good 👍 Environment: good, one bedroom, one living room, one bathroom, one kitchen Hygiene: very clean, good choice, good service attitude Facilities: The swimming pool is so beautiful and well-equipped, suitable for a family to live in
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Response from Property: Dear Valued guest,Thank you so much for your kind review! We are thrilled to hear that you enjoyed our service, environment, and facilities. We pride ourselves on maintaining a high standard of cleanliness and providing excellent service. If there is anything else we can do to enhance your experience in the future, please do not hesitate to let us know. Kind regards, BYD team