45-1 Rat Uthit Song Roi Pi Rd, Pa Tong, Kathu District, Kathu, Phuket Province, 83150, ThailandView Hotel Details
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Ramada by Wyndham Phuket Deevana Patong Guest Reviews
4/5
Very Good
180 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities3.9
Service4.2
Cleanliness4.0
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All reviews(180)
Positive reviews(166)
Reviews with photos/video(71)
Friendly owner(40)
Great value for money(18)
Loved the beach(15)
Convenient location(15)
Close to beach(14)
Tasty food(12)
Large rooms(10)
Toiletries were average(4)
Negative reviews(14)
SßFÆ
Deluxe Room
Stayed in Aug 2024
Family
4 reviews
3.7/5
Posted on Aug 12, 2024
Overall was fine. But check in experience was bit hassle. The staff could have done better.
Response from Property: Dear Guest, Thank you for taking the time to tell us about your stay at Ramada Phuket Deevana and please accept our sincere apology about the unsatisfied experience happening at our hotel. We are mostly concerned with the satisfaction of all guests and your feedback is of great value to us. Please rest assured that the appropriate actions and improvement will be taken with my concerned departments. Best Regards, Management TeamDear Guest .Thank Your positive feedback about your stay at Ramada by Wyndham Phuket Deevana is highly appreciated. I am so happy to read such a good review with excellent scores and glad to know that you have had a wonderful time with us. I will share your comments with our team and I am sure that your feedback will encourage them to continue serving all of our guests the best quality of services. Yours sincerely, Management Team
2015 REMI
Deluxe Room
Stayed in Apr 2024
Family
2 reviews
4.7/5
Amazing
Posted on Apr 10, 2024
Place was at prime location . Rooms were clean and amenities was good.
Buffet breakfast was limited with vegetarian varieties. When asked for veg fried rice for kids it was not provided, so need to look for other location to eat.
Response from Property: Dear Guest Thank you very much for your kind to give us the review and feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Best regards Ramada by Wyndham Phuket Deevana Management
aartiandparthvlogs
Deluxe Room
Stayed in Mar 2024
Couples
1 reviews
5.0/5
Outstanding
Posted on Mar 21, 2024
It was really a perfect holiday resort whether it is location or amenities . Staff was really good and I recommend everyone to try this resort with their eyes closed .Everything was perfect about this resort .
Response from Property: Dear Guest Thank you very much for your kind to give us the review and feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Best regards Ramada by Wyndham Phuket Deevana Management
Guest User
Premier Room
Stayed in Mar 2024
Family
1 reviews
4.5/5
Great
Posted on Apr 4, 2024
Kids area toys very less and food options can be better in lunch and dinner
Response from Property: Dear Guest Thank you very much for your kind to give us the review and feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Best regards Ramada by Wyndham Phuket Deevana Management
DigyWorld
Deluxe Room
Stayed in Feb 2024
Travel with friends
8 reviews
5.0/5
Outstanding
Posted on Feb 7, 2024
Great hotel beach really close to the hotel but not beach front, really clean and nice people working there
Close to all facilities and nice Area to have fun
No bad point
All the team were willing to help, friendly with the kids
Do not hesitate the price was kind of expensive due to high season
Response from Property: Dear Guest Thank you very much for your kind to give us the review and feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Best regards Ramada by Wyndham Phuket Deevana Management
Guest User
Deluxe Room With Balcony
Stayed in May 2024
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on May 8, 2024
Good hotel and kindly staff very helpful
Response from Property: Dear Mr. Guest , Thank you very much for your kind to give us the review and feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Best regards Ramada By Wyndham Phuket Deevana Management
MrLivingstonePE
Deluxe Room
Stayed in Feb 2024
Solo travellers
8 reviews
3.2/5
Posted on Feb 18, 2024
This was a standard hotel with a fairly good location. I was happy with the service.
Response from Property: Dear Guest Thank you very much for your kind to give us the review and feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Best regards Ramada by Wyndham Phuket Deevana Management
Alice Lim1117
Premier Room
Stayed in Aug 2024
Couples
9 reviews
4.2/5
Very Good
Posted on Sep 20, 2024
Room is big, clean & comfortable. Location is far from the beach. Convenient shop is near.
Response from Property: Dear Guest.Thank you for your positive review of your recent stay at Ramada by Wyndham Phuket Deevana. We are delighted to hear that you left our hotel feeling happy. I will share your feedback with our team, and I am confident that it will inspire them to continue delivering the highest quality of service to all our guests. Thank you once again for taking the time to share your experience. We look forward to welcoming you back in the near future. Best regards, Ramada by Wyndham Phuket Deevana Management
seanhsl
Deluxe Room
Stayed in Nov 2023
Couples
18 reviews
4.2/5
Very Good
Posted on Nov 10, 2023
Very friendly staffs! Location is great! We always stay around this area cos its not that crowded. There is 7-11 nearby and lotz of street foods at late night time. You might wanna prepare your own slippers cos we did not get one. And the swimming pool was not as big as we saw in the pictures. Still had a great time as usual.
Response from Property: Dear Guest Thank you very much for your kind to give us the review and feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Best regards Ramada by Wyndham Phuket Deevana Management
Guest User
Deluxe Room
Stayed in Aug 2023
Family
2 reviews
1.7/5
Posted on Aug 22, 2023
They are not providing basic things in room like mostirisus and dental kit and saving kit And they are charing for everything.
Response from Property: Dear Guest ,Thank you for taking your valuable time to post a review of your recent experiences at our hotel. We regret to read that your experience was disappointing Please accept our deepest apologies for any unsatisfactory incidents you encountered during the stay. Your feedback have been seriously addressed, which will be our effective tool for our constant training for our service improvement in the future, We are looking forward to welcome you back again. Best regards Ramada Phuket Deevana Management
Kuailelvyouderensheng
Premier Room
Stayed in Jul 2024
Family
16 reviews
3.7/5
Posted on Oct 17, 2024
They need to upgrade all bed and room appliances
Response from Property: Dear Guest .Thank you for your positive review of your recent stay at Ramada by Wyndham Phuket Deevana. It is much pleasure to know that you left the hotel with happiness. I will share your feedback with our team and I am sure that it will encourage our staff to continue exertional performance to all of our guests with the best quality of services. Thank you again for taking your time to share your experience, and we hope that you will come back to stay with us in the near future Best regards, Ramada by wyndham Phuket Deevana Management
Eli
Deluxe Room
Stayed in Jan 2024
Family
30 reviews
1.0/5
Posted on Jan 11, 2024
We made a reservation, but we got sick. We went to the hospital because of the food poisoning from street eat food. we trying to send the email to the hotel that we cannot make it but they didn’t care
Response from Property: Dear Guest ,Thank you for taking your valuable time to post a review our hotel. We regret to read that your experience was disappointing. Please informed that the booking condition is nonrefundable and our reservation teams already reply the email to you to please kindly understanding and we look forward to serving you in the future. Best regards Ramada by Wyndham Phuket Deevana Management
ahmed M.
Premier Room
Stayed in Feb 2024
Couples
2 reviews
4.7/5
Amazing
Posted on Feb 22, 2024
Great place with great staff.
Location is good for families and friends.
Response from Property: Dear Guest Thank you very much for your kind to give us the review and feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Best regards Ramada by Wyndham Phuket Deevana Management
Guest User
Deluxe Room
Stayed in Mar 2024
Family
1 reviews
2.5/5
Posted on Apr 30, 2024
No appropriate service. Dismal vegetarian food options..
Response from Property: Dear Mr. Guest Thank you very much for your kind to give us the review and feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Best regards Ramada By Wyndham Phuket Deevana Management
Guest User
Junior Suite
Stayed in Oct 2023
Travel with friends
3 reviews
3.7/5
Posted on Oct 14, 2023
Sad to say it’s over -run with certain groups of People that are civilised but sometimes don’t act in a civil manner. Other than that it’s a good hotel . Slightly far from the action of Bangla but easy stroll with lots of shops and food options nearby.
Response from Property: Dear Guest Thank you very much for your kind to give us the review and feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Best regards Ramada by Wyndham Phuket Deevana Management