Christinereyes
May 21, 2023
After thoroughly reading reviews about this hotel, I must say that the service provided here is outstanding. However, there were a couple of issues with our room. Firstly, the balcony lacked proper lighting, making it difficult to enjoy the outdoor space during the evening. Additionally, we discovered that the door couldn't lock properly. Thankfully, upon notifying the reception, they promptly sent someone to address these concerns. Despite the late hour, around 11 pm, their staff arrived promptly and efficiently resolved the issues.
Moving on to the positives, the room itself was remarkably spacious, providing a comfortable living environment. The Wi-Fi connection was reliable, enabling me to complete my work effortlessly over the past four days. Although the air conditioning was centralized, it delivered a pleasantly cool atmosphere throughout the room. In fact, the overall comfort was so exceptional that we found ourselves reluctant to leave the room.
On the downside, the breakfast buffet was somewhat average. It would have been preferable if they had an omelette station and offered more variety. Additionally, it would be beneficial if they refreshed the food selection daily instead of serving the same options every day. Moreover, we were disappointed to learn that late check-out was not possible, as there was a charge of 500 BHT for every hour exceeded.
Taking everything into account, I would still recommend this hotel. Despite the minor issues with the room and breakfast, the excellent service, spacious accommodations, reliable Wi-Fi, and refreshing air conditioning outweighed the drawbacks.