Club Med Phuket

I booked 4 nights, originally thinking it would be better than what I'm used to back home, but... the experience was really bad... 1. None of the cutlery in the restaurant was ever clean. All of them had visible food residue stuck to them. Each time, I had to scrub them vigorously twice with a disinfecting wipe to barely get them clean. I reported this to the restaurant staff on the first day, but absolutely nothing changed, and I received no response (I regret not taking photos!). 2. Most of the restaurant staff always had a sour look on their faces. 3. Room cleaning was perfunctory. On the second day, they didn't even take away the empty water bottles or replenish new bottled water (even though I tipped 20 baht daily). The tissue box was empty for two days and wasn't refilled (I submitted a request on the app, and it still wasn't replenished) (as shown in the picture). 4. About one-third of the hotel guests are Chinese, yet there's only one Chinese-speaking staff member, who is almost impossible to find. 5. The hotel staff are noticeably more enthusiastic towards guests from English-speaking countries. For example, they would never lead a Caucasian guest to a corner seat near the trash can. 6. I originally came for the kids' club, but my child only attended for half a day, saying it was boring and complaining that the mini club's lunch wasn't good, consisting mainly of 'Western food.' 7. The beach opposite the hotel is very close, but the seawater is mixed with muddy sand, essentially like the 'Yellow River.' 8. The water temperature in the bathroom was constantly fluctuating between hot and cold... One evening, the faucet in the sink even stopped working altogether. Overall, it's a regular all-inclusive hotel. The food is decent, but there's absolutely no service to speak of.

First time staying here and it was a fantastic experience! The hotel staff were incredibly welcoming and helpful. The tennis coach was excellent, very dedicated and responsible. The food changed daily, and even though it looked somewhat similar overall, you could tell they put effort into varying the dishes each day. There were lots of activities, with something different happening every evening.

The Mini Club was terrible. My child was left behind at the trapeze activity when the group moved on to the pool. Earlier that morning, when we checked into the Mini Club, Tony was very unfriendly and even yelled at the kids during activities. They're supposed to be gentle officers! This has been my worst Club Med vacation experience in years. The main reason we choose Club Med is for the many activities available for children.

This resort is truly perfect for family trips. They offer childcare services for kids of all ages, and the themed restaurant serves international cuisine all day, including breakfast, lunch, dinner, late breakfast, and late lunch. No stress about what to eat every day – adults can just relax! There's a spa, archery, and yoga, so plenty of activities. Plus, they have different themed shows every night. I'll definitely be back!

This all-inclusive resort offers great value for money. It's very close to the beach and has plenty of facilities for entertainment, making it very convenient for families with children. The only downside is that the rooms are a bit small. The buffet has a wide variety of dishes and the quality is good.

The balcony and large lawn give a real primitive forest vibe, and the back door opens right onto the beach. We spent our days swimming and doing all sorts of activities, and evenings partying. The food was plentiful – a really enjoyable trip!

Experience exceeded expectations! The resort is right on a stunning beach with a fantastic setting. Our newly renovated superior room was clean, comfortable, and had new facilities. The all-inclusive package was incredibly hassle-free, offering a wide variety of food and plenty of activities. The service was also exceptionally attentive and warm. It's truly an ideal choice for a relaxing getaway, and we'll definitely be back!

The room was tiny. They called before check-in saying they'd upgraded us, but from what I saw after we got there, that wasn't the case. The activities, however, were great – loved the rock climbing, snorkeling, flying trapeze, and the evening show. My daughter lost her watch, and they helped us find it, which was fantastic and deserves praise.

Club Med Phuket is amazing! The service is incredibly attentive, especially with room arrangements, which made for a super comfortable stay. The rooms are clean and tidy, and the hotel environment is beautiful, with fragrant flowers, birdsong, and lush greenery – perfect for a leisurely stroll. Being so close to the beach made it really convenient to go for a swim. The daily meals offer a rich variety and taste delicious, and all the drinks look great and taste even better. There are plenty of fun activities too. A special shout-out to GO Min, who spoke fluent Chinese, was incredibly warm and helpful – much appreciated! I’ll definitely choose this hotel again next time I'm in Phuket.