Arinara Beach Resort Phuket Reviews

Response from Property: Dear Guest User,Thank you for sharing your experience at our beachfront hotel. It's wonderful to hear that you've appreciated our location and the stunning sunset view it provides, as well as the comfort and cleanliness of our rooms. We're also glad to know that you had a pleasant time relaxing at our swimming pool.We couldn't help but notice your feedback about the water pressure and the behaviour of our cleaning staff. We sincerely apologize for any inconvenience caused. Improving our guests' experience is of utmost importance to us, and as such, we are currently in the process of evaluating our water pressure system to ensure more consistent service in the future. Regarding our staff, we will certainly remind them about the importance of maintaining a quiet and respectful atmosphere around guest rooms.We truly value your feedback and look forward to delivering an even better experience during your next stay with us. Thank you again for your review.Warm Regards,Arinara Beach Resort Phuket

Response from Property: Dear Dreamy Skies,It's wonderful to hear that you had an enjoyable time at our beach resort and that it became a highlight of your trip. We strive to provide an enjoyable and unforgettable experience for all our guests. Your words serve as a great motivation for our dedicated team. We would be thrilled to welcome you back for more memorable experiences in the future. We are constantly striving to improve our services and facilities, and we'd love for you to see our ongoing enhancements on your next visit.Warm Regards,Arinara Beach Resort Phuket

Response from Property: Dear Lauren Patricia,Thank you so much for taking the time to share your experience with us. We're absolutely delighted to hear that you enjoyed your swim-up pool room upgrade and felt the luxurious vibe of our hotel. We appreciate your positive comments about our cleanliness standard, pool facilities, and evening entertainment which we aim to make as enjoyable as possible for our guests.We do apologize if there was any misunderstanding regarding our catering options. While we have designed our all-inclusive package to provide a seamless dining experience, we understand your concerns about the restrictions for other options. We will take your feedback into account in reconsidering our policies, so the dining experience is easy and enjoyable for all guests.It’s fantastic to know that you appreciated our breakfast buffet with its diverse and tasty options. Our food and beverage team is delighted to hear that you loved the fresh omelettes and Thai coffee.We're happy your overall stay was positive, and we would love the opportunity to host you again to provide an even better experience. Your feedback is critical in our constant pursuit to provide the best possible guest experience. We certainly hope to have another chance to welcome you back in the future.Warm Regards,Arinara Beach Resort Phuket

Response from Property: Dear VLADISLAV,Thank you for taking the time to review your stay with us. We strive to provide an experience that combines comfort and value, therefore, your feedback regarding your satisfaction with our clean rooms, family-friendly environment, and our proximity to the beach is much appreciated. We understand that you found our pricing on the higher side, we certainly feel delighted that you still found our services to be very good. We continuously aim at providing exceptional service and thereby, offering real value for the money. We are thrilled that you enjoyed our pool area as well. We value your input and will continue to enhance our services to ensure that our guests receive the best experience. We hope to have the pleasure of welcoming you back in the near future.Warm Regards,Arinara Beach Resort Phuket

Response from Property: Dear Kevin Cheung,Thank you for sharing your experience of staying at our hotel. We are thrilled to hear that our playhouse and swimming pools offered an enjoyable experience for your little one. As a family-focused property, we strive to offer amenities that cater to our guests of all ages.We did notice, however, that we didn’t quite hit the mark for you, earning a 3/5 rating. We sincerely regret that your experience did not match up to your expectations entirely. We wholeheartedly strive to ensure every guest has a 5-star stay, and your feedback is invaluable to us.We would appreciate the opportunity to learn more about how we could have enhanced your stay. Your comfort and satisfaction is our top priority, and we're dedicated to continuous improvement. We are committed to turning around your experience on your future visits.We thank you once again for your feedback and sincerely hope that we will have the pleasure of welcoming you back. We remain committed to providing memorable experiences with exceptional service.Warm Regards,Arinara Beach Resort Phuket

Response from Property: Dear Guest User,Thank you for taking the time to share your experience at our hotel. We're excited to hear that you enjoyed our prime location. Our team is committed to ensuring our guests have a positive and memorable stay with us. We hope you were able to take full advantage of the many attractions and amenities our location has to offer. We appreciate your feedback and look forward to welcoming you back in the near future. Please don't hesitate to contact us for any further assistance you might need.Warm Regards,Arinara Beach Resort Phuket

Response from Property: Dear Guest User,Thank you for reaching out and providing your feedback. We regret to learn that your time at our hotel did not meet your full satisfaction, as we strive to provide each of our guests with a comfortable and enjoyable stay. We would appreciate if you could share more details about your experience so we can better understand the areas where improvements may be needed. We appreciate the opportunity to learn and grow from all feedback provided. We look forward to the chance to serve you better in the future and ensure your next stay is more enjoyable.Warm Regards,Arinara Beach Resort Phuket