The Arch Phuket Hotel

The Arch Phuket Hotel Reviews

The Arch Phuket Hotel

100/662-665 Moo 5, Ratsada Sub-District, Mueang Phuket, Phuket Province, 83000, ThailandView Hotel Details
The Arch Phuket Hotel
The Arch Phuket HotelThe Arch Phuket HotelThe Arch Phuket Hotel
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The Arch Phuket Hotel Guest Reviews

4.5/5
Great
58 reviews
Verified reviews
Location4.3
Amenities4.2
Service4.5
Cleanliness4.8
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All reviews(58)
Positive reviews(56)
Reviews with photos/video(22)
Clean and tidy(21)
Great service(18)
Awesome rooms(15)
Awesome amenities(11)
Delicious breakfast(11)
Well designed(8)
Negative reviews(2)
Nat Fung
Superior Double A
Stayed in Nov 2024
Family
2 reviews
4.7/5
Amazing
Posted on Nov 26, 2024
The room is very cozy and newly furnished, very clean and comfortable, I like the small patio, and the staffs are nice and friendly too, only thing not expected is that it’s hard to call a grab here.
3b
Superior Double A
Stayed in Jul 2024
Travel with friends
5 reviews
4.2/5
Very Good
Posted on Aug 3, 2024
Not extremely close to the Old Town area, but still extremely accessible given Grab (Uber) is extremely cheap and only takes around a 10-minute ride. The hotel is Japanese-inspired, so the room decorations are really nice (and the Japanese-inspired breakfast was quite impressive). There are no lifts but the staff help move suitcases up and down, so that was not a problem. Quite a good stay!
Response from Property: Dear Customer.Thank you for choosing to stay with us on your latest visit to the city and taking the time to share your positive experience with us. We are very pleased to hear that you enjoyed your stay with us. We are committed to providing superior service to our guests. Therefore your opinion is very important to us. And we thank you once again for providing such information.Best regards,Pholawat Aiedkaew Front Office Manager
Guest User
Superior Double A
Stayed in Sep 2024
Solo travellers
4 reviews
5.0/5
Outstanding
Posted on Oct 1, 2024
Beautiful Hotel, my favorite in Phuket city.
Jason & Sky
Superior Twin A
Stayed in Nov 2024
Couples
6 reviews
4.7/5
Amazing
Posted on Nov 24, 2024
My wife and I had a delightful stay at The Arch Hotel in Phuket. The Japanese-themed interior design was beautifully executed, creating a serene and stylish atmosphere throughout the property. The rooms were comfortable and well-appointed, and the staff were friendly and attentive, ensuring we felt welcome during our stay. However, the lack of a lift was a drawback, particularly for guests with heavy luggage or mobility concerns. Despite this, the overall experience was enjoyable, and we would recommend The Arch Hotel for its unique design and warm hospitality.
Turktravel
Deluxe Double
Stayed in Sep 2024
Couples
9 reviews
4.7/5
Amazing
Posted on Oct 6, 2024
Perfect location, not far from all of the action. Great value for money. Would stay again :)
Guest User
Superior Twin A
Stayed in Dec 2023
Family
18 reviews
4.5/5
Great
Posted on Dec 14, 2023
CLEAN AND HUGE japanese theme hotel. The staffs are friendly and helpful. Only drawback is the location is not near any attraction but there is a 7-11 within 500m away. Worth staying if you like a peaceful and quiet night.
6/13
Response from Property: Dear Customer.Thank you for choosing to stay with us on your latest visit to the city and taking the time to share your positive experience with us. We are very pleased to hear that you enjoyed your stay with us. We are committed to providing superior service to our guests. Therefore your opinion is very important to us. And we thank you once again for providing such information.Best regards,Pholawat Aiedkaew Front Office Manager
Namkeg_wxm
Superior Double A
Stayed in Oct 2024
Couples
2 reviews
5.0/5
Outstanding
Posted on Oct 14, 2024
Have a kindly service for every things. Very impressed with services.
wednesdayperson
Superior Double B
Stayed in May 2024
Couples
3 reviews
5.0/5
Outstanding
Posted on May 27, 2024
Room is very good, breakfast is so delicious. I feel very satisfied.
Response from Property: Dear Customer.Thank you for choosing to stay with us on your latest visit to the city and taking the time to share your positive experience with us. We are very pleased to hear that you enjoyed your stay with us. We are committed to providing superior service to our guests. Therefore your opinion is very important to us. And we thank you once again for providing such information.Best regards,Pholawat Aiedkaew Front Office Manager
Pose Mudlone
Superior Twin A
Stayed in Mar 2024
Travel with friends
17 reviews
5.0/5
Outstanding
Posted on May 29, 2024
Excellent room and staff. Very nice view and is perfect for stay.
Response from Property: Dear Customer.Thank you for your great review and suggestions. Based on your stay at THE ARCH PHUKET HOTEL, your feedback will be shared with our associates to encourage them to provide better service to our guests and Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,Best regards,Pholawat Aiedkaew Front Office Manager
Bong Heng
Superior Twin A
Stayed in Feb 2024
Couples
16 reviews
3.2/5
Posted on Mar 1, 2024
Is a newly renovated Japanese style hotel. CLEAN AND HELPFUL STAFF.
Response from Property: Dear Customer.Thank you for your great review and suggestions. Based on your stay at THE ARCH PHUKET HOTEL, your feedback will be shared with our associates to encourage them to provide better service to our guests and Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,Best regards, Pholawat Aiedkaew Front Office Manager
Guest User
Superior Double A
Stayed in Mar 2024
Travel with friends
5 reviews
5.0/5
Outstanding
Posted on Mar 16, 2024
Spacious room Good service New hotel Very clean Comfortable
Response from Property: Dear Customer. Thank you so much for choosing to stay with us and spent your value time to review the stay at THE ARCH PHUKET HOTEL. We are glad to hear that you had a great stay here experiences. We are looking forward to welcome you back here once again in the future. Best regards,Pholawat Aiedkaew Front Office Manager
Guest User
Superior Double A
Stayed in Feb 2024
Couples
3 reviews
5.0/5
Outstanding
Posted on Mar 1, 2024
Clean room, good facilities and good taste breakfast
Response from Property: Dear Customer.Thank you for choosing to stay with us on your latest visit to the city and taking the time to share your positive experience with us. We are very pleased to hear that you enjoyed your stay with us. We are committed to providing superior service to our guests. Therefore your opinion is very important to us. And we thank you once again for providing such information.Best regards, Pholawat Aiedkaew Front Office Manager
TanVictor
Superior Double A
Stayed in Jan 2024
Couples
1 reviews
4.7/5
Amazing
Posted on Jan 7, 2024
very good hotel and good design
Response from Property: Dear Customer. Thank you so much for choosing to stay with us and spent your value time to review the stay at THE ARCH PHUKET HOTEL. We are glad to hear that you had a great stay here experiences. We are looking forward to welcome you back here once again in the future. Best regards, Pholawat Aiedkaew Front Office Manager
Guest User
Superior Double A
Stayed in Dec 2023
Couples
5 reviews
4.7/5
Amazing
Posted on Feb 20, 2024
Very excellent room
Response from Property: Dear Customer.Thank you for your great review and suggestions. Based on your stay at THE ARCH PHUKET HOTEL, your feedback will be shared with our associates to encourage them to provide better service to our guests and Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,Best regards, Pholawat Aiedkaew Front Office Manager
Dominingos
Superior Double B
Stayed in Nov 2024
Couples
6 reviews
3.7/5
Posted on Dec 3, 2024
Bittersweet feeling. The hotel is new, decorated with great taste. The rooms are spacious, bright, and with a coffee maker, hairdryer, etc. They also help you with excursions and with renting a motorbike. It is not central but you can walk to a relatively close night market that is perfect for eating and a 7eleven. It is quite noisy at night, but like in almost all the hotels in Phuket, and the breakfast is horrible. There are only two options and neither of them are good, sausages, eggs, pork sushi... but everything is tasteless (and the coffee is paid separately at almost two euros for an espresso). But the worst thing is that there is no elevator and, at least in our case, no one helps you with your luggage either. It is a shame because we have been left with a slightly bitter feeling, we think that they could offer more and that for that price it is worth staying more central (to the price of the night you must add the cost of the Grab if you do not have a motorbike to go everywhere). In our case I think we would not repeat…
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