The Westin Kierland Resort & Spa

Wonderful stay - we enjoyed the lap pool better, less people.

We came for a wedding and wanted a place to stay that was higher class and it was.

Went for new years. Nothing for teens to do.

Relaxing girls vacation ! Spa and pools were perfect for a relaxing afternoon. Gym was clean and never crowded.

the room was not very clean with hair all over the place, , the toilet never flushed, it just kept running for the two days I was there. I asked the concierge how to order room service as it is not well explained in the room at all, and the concierge told me they have never been asked that question before and they did not know. Room service has to be ordered on your phone like uber eats and you have to put your credit card info in every time you order. The service charge on room service is ridiculous and then they want you to tip on top of that. $$$$ Will never stay at this property again.

Lovely resort for all ages. The outdoor gathering area with a bar, large tvs, comfy seating is a very nice perk in this hotel. So are the captive snakes! Family pool area has its great and not so great aspects. Getting chairs without reservations can be very tough especially if you need more than 2 together. You can’t just put towels on chairs to save them. Staff will remove them if no one is actually at the chairs. There is a pay to reserve option which is quite pricey. The up sides of the pool area are the food and drink options and the staff who are really great. The lazy river and water slide are also cool. There is an adult only separate pool which is lovely. The same chair issues though. Overall this was a very nice stay.

hotel was way too overcrowded- Not enough pool chairs for guests so we had to sit on the grass. Shameful. The lazy river was filthy, the waterslide slow and the rooms basic. Not worth the “hype.” Stay somewhere else. Front desk manager Mario was the only plus at the hotel.