Okay Palace Hotel Reviews

While the room look old style, it is clean and the room has 2 way of colling - aircon and ceiling fan which is really good. For the price, i cant complain although i requested for higher floor but unfortunately they were not able to provide. The receptionist is very accomodating.😁

We had a good experience at Okay Palace. It is centrally located and the staff is really nice. The rooms are bigger than most we hace stayed in Asia. There were some details that could be easily improved, like mold in the shower a d the refrigerator. It's a little scary at night for women traveling alone because it's inside an alley. Overall, I recommend this hotel.

Not recommended. The location of the hotel is so scary. When we get there, the staff didnt even prepare everything ahead. They just gave us 1 key card, and will charge $10 if youll ask for another. Lights are broken, the room is so dark, creepy like someone is watching you somewhere lol. Imagine, arriving at 11pm with my grandma and they even put us on 12th floor. We were expecting a good treatment as we were all tired, but received otherwise. Improve your lightings, the lobby is so dark as well. Overall, NOT RECOMMENDED.

The room was nice and the location was excellent, making it convenient to get around. However, the male and female staff at the front desk were incredibly difficult! When checking out, I was half an hour late because I was eating at the hotel restaurant. According to my membership level, I should have had a 2 PM checkout, but I checked out at 12:30 PM. The front desk lady started yelling that she would fine me! She was so unreasonable! The hotel had massage advertisements, so I asked the front desk for prices. The male staff member then snidely told me they only provide "traditional services"... What was that even supposed to mean!

Good value for the money. Large, comfortable room, clean, well A/C'ed. Also, great laundry service if one is ever needed. The alley leading to the hotel isn't great but the overall location is pretty good. Lots of restaurants and bars. River is a 7 min walk.

Amazing hotel. Staff are so friendly. We have stayed in this hotel a few times now and would highly recommend

Staff friendly, breakfast good. In good location would recommend.

It was the most beautifully wooden crafted hotel i have ever stayed. Service as a whole was excellent except nobody was at the receptionist when we tried checking out early to catch our flight. Luckily, there was a security guard who unfortunately didn't speak any English yet very helpful.

Had to ask the staff for towels, and the room didn't come with a comb. The toothbrush provided was practically useless.

Although it's an old hotel, it's not in bad condition. While the day laborer is friendly at the reception, the night laborer is unfriendly and doesn't even say hello.

Cleanliness: "The room was very clean and well-maintained." Staff: "The staff were incredibly friendly and helpful, especially the concierge who went out of their way to assist us with booking tours." Comfort: "The bed was very comfortable, and I slept soundly throughout the night." Amenities: "The hotel had a great pool area and a well-equipped gym, which we enjoyed using." Location: "The hotel was conveniently located near the city center and within walking distance of many restaurants and shops." Value for Money: "The price was reasonable for the quality of the accommodation and service." Negative Aspects (if any): Food: "The breakfast was a bit disappointing, with limited options and average taste." Noise: "The room was a bit noisy at times due to traffic outside." Maintenance: "The bathroom could use some updating, with a few minor maintenance issues."

This hotel is great! The rooms are beautiful, bed is very comfortable. They have a nice swimming pool. Would recommend staying there.

Decent hotel, cool stuff, would recommend and stay again..

Brilliant hotel and really nice staff cannot recommend highly enough