Sun Chakra Boutique Hotel Reviews

Response from Property: We sincerely apologize for the experience you had during your stay. This is not the level of service we strive to provide, and we're truly sorry for any inconvenience caused by the room change, cleanliness issues, and the unpleasant odor. We understand your frustration and will be addressing these concerns with our team to ensure this doesn't happen again. Your feedback is important to us, and we are committed to improving our service. Thank you for sharing your thoughts, and we hope to have the opportunity to make things right in the future.

Response from Property: Thank you for sharing your feedback! We're glad you appreciated the spacious room and our central location in downtown Phnom Penh. We apologize for the issues with the room's smell and Wi-Fi connection, and we will certainly look into these to improve the experience for our future guests. We're happy to hear that our staff made your stay more enjoyable with the late check-out. We hope to welcome you back soon!

Response from Property: Thank you for taking the time to share your experience with us! We’re thrilled to hear that you enjoyed your stay and found our facilities convenient. We appreciate your feedback about the room network and noise levels; we’re always looking for ways to improve and will certainly take your comments into consideration.It's great to know you felt secure during your stay—your safety is our top priority. We hope to welcome you back in the future for an even better experience!Best!

Response from Property: Thank you for your review! We’re pleased to hear you enjoyed your room and found it clean and well-located. It’s great to know that our reception staff were helpful and that you appreciated having hot water available for tea and coffee around the clock.Your feedback means a lot to us, and we hope to have the pleasure of welcoming you back soon!Best regards,The Management

Response from Property: Thank you for your kind review! We're thrilled to hear you enjoyed your stay. We appreciate your feedback regarding the stairs and understand that they might be challenging for guests with mobility issues. We will certainly keep this in mind as we continue to improve the guest experience. We hope to have the pleasure of hosting you again in the future!

Response from Property: Thank you for your wonderful review! We're glad you enjoyed our location and friendly staff. We appreciate your feedback on the rooms and outdoor space. We hope to see you again soon!Best,

Response from Property: Thank you for your feedback. I'm glad to hear that the room was clean, the staff was friendly, and the Wi-Fi worked well.We appreciate your comments and hope to welcome you back soon!Best regards,The Management

Response from Property: We're thrilled to hear that you found our hotel conveniently located and enjoyed the balcony! Being close to everything definitely enhances the overall experience. Thank you for sharing your positive feedback, and we hope to welcome you back soon!

Response from Property: Thank you so much for your kind review! We’re thrilled to hear you enjoyed the spacious, clean room and our convenient location near the riverside and bars. We hope to welcome you back for another great stay soon!

Response from Property: Thank you for your kind review! We're thrilled to hear you enjoyed your stay.

Response from Property: Thank you for your kind words about our staff! We're delighted to hear that you found them friendly and welcoming. We're also glad to know that you enjoyed the music selection! However, we're truly sorry to hear about the issues you encountered with the room's smell and the AC. Your feedback is crucial for us to address such issues promptly and ensure a comfortable stay for all our guests. Rest assured, we'll investigate the matter and take appropriate action to rectify it. We sincerely appreciate your understanding and patience. We'll also pass along your special thanks to our Front Desk staff—they'll be thrilled to hear your appreciation! We hope to have the chance to welcome you back and provide you with an improved experience in the future.

Response from Property: Thank you for your feedback. We're glad to hear that you found our hotel's pricing competitive and enjoyed the breakfast. We take note of your comments regarding the standard and will strive to make improvements where necessary. Our location and friendly staff are indeed some of our strongest assets, and we're pleased that they contributed to your overall experience. We hope to have the opportunity to welcome you back in the future.