106 Reviews
Gambaro Hotel Brisbane
Brisbane CBD Petrie Terrace|0.03km from Mirasoul - Cocktail & Tapas Bar
I stayed here for the Elton John concert, as a present from our daughter. The room was good, the beds were comfortable, but a dirty spoon & saucer were left in it when we arrived. She also gave us $100 food voucher to use in our package. Because they closed their restaurant in the building after she bought the voucher, they advised us to order from the Italian shop across the road or the Steakhouse, which we found out that they own both restaurants.. So we decided to order a meat lover's pizza, a BBQ chicken & pineapple pizza, 2 tiramisus, and salad & other things which they could not supply. So I had to go across the road to pick up the food. The meat lover's pizza was average, oily base but OK. The chicken& pineapple pizza was uneatable! It had a funny smell & tasted, terrible so my wife wouldn't eat it. She decided to pick off some of the pineapple to eat, but it had no taste & tasted funny! Then we went to the Elton John concert. I thought we'd have a niceTiramisu dessert when we got back. So I pulled out one of the Tiramisu out of the fridge and opened the lid and could not get a spoon into the top! It was hard, this was the cream, and the Tiramisu had no taste at all and it had a watery feeling to it. These were $14 each so it was $28 wasted! I noticed on the top there was a number two which at a closer look I realised it was the date it was made or the use by date. It was 17/1/23 and we purchased it on the 21/1/23!! So I realised it was not fresh at all!! So I told the management before I left, there's two Tiramisu in the fridge for them to take across the road when it opens and show them how bad their food is!!They offered no compensation at all!! So as far as I'm concerned if you want to stay at the hotel fine but do not eat at their restaurant across the road as the pizza shop is absolute rubbish. So whatever you do do not order anything from Sette pizza.!!
