Pet Friendly Hotels in Zhangjiajie

This was the best hotel we stayed at during our trip to China! Li Bo welcomed us upon arrival and made our check-in experience truly exceptional. He showed us several room options, helped us choose the one we liked best, and even treated us to delicious coffee. Despite the language barrier, he went above and beyond by communicating with us through a translator. He shared recommendations for local attractions, helped us order food, and even drove us to several locations around Zhangjiajie. His kindness, hospitality, and willingness to help made this the most welcoming hotel experience I have ever had! If you are planning a trip to Zhangjiajie, I highly recommend staying at this hotel. Thank you, Li Bo, for making our visit so memorable!

🇨🇳 Ho Perfect if you're entering via the East Gate! Beautiful rooms, amazing service. Keep this in mind for your trip! 📌 🛏️ 1. Exactly as pictured & Great value for money - The room is fantastic, very new, and spotlessly clean. I booked a room with a bathtub and got the 4th floor. It looked exactly like the photos. The price in late March was amazing—less than $30/night (getting a bathtub at this price is super worth it!). The furniture looks brand new. - The bathroom is great, with clearly separated wet and dry zones. It has a smart toilet with a heated seat and auto-flush! - Amenities are quite complete. However, the hotel provides disposable towels. If you have a larger build, they might not cover you completely (I'm petite, so it didn't bother me), but the material is highly absorbent. - Good to know: the building has an elevator, but you do have to carry your luggage up a few steps to reach the entrance, so it's not 100% wheelchair accessible. But once inside, you can comfortably use the elevator without carrying your bags up to the higher floors. 📍 2. Quiet location but easy to get around - The hotel is slightly tucked away from the busy, bright areas, making it very quiet and perfect for a good night's sleep. - Getting to the park is super easy. You can catch a Didi to the East Gate, and it’s very cheap—only about $0.70 per ride. - As for food, even though it's not right next to convenience stores or restaurants, you can easily order food delivery. If you want to eat out, you can take a Didi or walk to the restaurant area. It's not far, less than 1 kilometer away. 👩🏻💼 3. Friendly owner & Excellent service - The owner manages the reception herself and is extremely hospitable. She gives great advice on exploring the park. Whether you plan a 1-day or 2-day itinerary, she can recommend the perfect walking route. I planned a 2-day trip, so she suggested entering via the East Gate on the first day and the South Gate on the second day. - She is always in a good mood and genuinely seems to love her work. Her bright energy makes talking to her an absolute joy 🤣 I was so impressed! - Her English is okay for basic communication, but for convenience and speed, we used WeChat. The translation feature made it smooth, and we understood each other perfectly. 🎟️ 4. Better ticket discounts through the hotel - I highly recommend this! If you need tickets, let the hotel book them for you—the prices are actually better than booking through popular travel apps. - Whether it's the national park ticket (she also helps book your entry time slot for every day you plan to visit—though if you want to change the time, you need to ask her to update it for you), Baofeng Lake, or the Grand Canyon Glass Bridge, she can get them at a cheaper price. - Another perk is the unpredictable weather in Zhangjiajie. Letting her book day-by-day or close to the date means you don't have to risk booking too far in advance. I changed my plan easily because of fog and rain, and it was completely stress-free. 🚑 5. A personal note of gratitude (why I'm writing this review so long) Late at night on March 25th, I had a medical emergency. I reached out to the owner, and she was incredibly helpful. She actually left the hotel counter to take me to the hospital and helped sort everything out 😭🙏 (I truly apologize to the other guests staying that night!). I was so touched and grateful, and didn't know how else to repay her, so I wanted to write this review to pass on the good word. Summary: This stay was super comfortable and truly heartwarming. Not only because of how much she helped me, but the rooms and facilities are genuinely excellent. If you're looking for a place to stay, please keep this hotel in mind! ❤️

Staying at this guesthouse was one of the highlights of our entire trip to Zhangjiajie. We were traveling with our 4-year-old child, and the main purpose of our journey was to visit Zhangjiajie National Park — and this place made the experience absolutely unforgettable. From the very beginning, the service was exceptional. The atmosphere feels warm, welcoming, and genuinely family-like. You are treated not just as a guest, but as a truly valued part of the household. Since we were traveling with a child, we were kindly offered a two-bedroom apartment — an incredible gesture that made our stay exceptionally comfortable. The sleep quality deserves special praise: the bedding, pillows, and blankets are all of the highest standard. You sink into sleep as if you were staying in a top luxury hotel. The interior is beautifully designed — a tasteful blend of East and West, with great attention to detail. Everything, from the bathroom fixtures to the toiletries, is carefully chosen and of excellent quality. The staff’s kindness and care deserve a separate mention. Our “auntie” was available for us at any moment through a private WeChat group, ready to help with anything we needed. Breakfast was freshly prepared every morning, and the chef is simply outstanding. All meals are Chinese cuisine, cooked with love, and always adapted to our child’s preferences. We ended up having dinner at the guesthouse every night because it felt like home-cooked comfort food. The location is another huge advantage — only a 5-minute drive to the Southeast Gate of Zhangjiajie National Park, which is the most convenient entrance with the best choice of routes. The guesthouse provided transfers to the park and also arranged our pick-up from the airport in advance. The property has 17 rooms of different sizes — one-bedroom and two-bedroom apartments, some with terraces overlooking spectacular scenery. The guesthouse is set in a peaceful and picturesque area where you can take short walks, observe local village life, and enjoy stunning views from every angle. Overall, this place made our trip truly special. It combines comfort, warmth, thoughtful service, and a perfect location. We wholeheartedly recommend it to anyone visiting Zhangjiajie — you will feel at home, cared for, and surrounded by beauty. If you want your journey to be unforgettable, this is the place to stay. 我们这次在张家界的旅途，因为入住了这家民宿而变得格外难忘。我们带着四岁的孩子出行，此行的主要目的就是游览张家界国家森林公园，而这家民宿让整个行程变得温馨、顺利、舒适到令人惊喜。 首先必须夸赞的是服务——真的非常棒。民宿整体氛围温暖亲切，让人有一种回到家的感觉。这里的主人待客如家人，让人由衷地感受到尊重与关怀。因为我们带着孩子，民宿主动为我们安排了两居室的套房，这让我们一家住得非常舒适。 睡眠质量更是超出预期：床品、被褥、枕头都非常高级，柔软舒适，让人一躺下就能沉沉睡去，完全媲美高端奢华酒店。房间的设计也很有品味，是中西融合的雅致风格，从卫浴设施到洗漱用品都能看出店家对品质的用心。 店主一家非常热情周到，我们的“阿姨”随时在微信小群里为我们答疑和提供帮助。每天早上都有现做的早餐，厨师的手艺非常棒。民宿以中餐为主，每天的晚餐也都在这里吃，味道温暖家常，还会根据孩子的口味特别调整，十分贴心。 地理位置也极其便利，距离张家界国家森林公园东南门仅五分钟车程。这个入口是最方便的选择，从那里开始可以挑选不同的线路。民宿提供往返的接送服务，我们的机场接机也是提前安排好的，非常省心。 民宿共有17间房，大小不一，有一居室和两居室的公寓，有些还带露台，可以看到非常漂亮的景色。周边环境十分安静，适合散步、体验当地村落生活，每一处都能看到迷人的山景。 总的来说，这家民宿让我们的张家界之旅变得无比温暖和特别。这里兼具舒适、贴心服务、优越位置和家的感觉。如果你想让你的张家界旅行变得真正难忘，我们真诚推荐选择这里。来到这里，你一定会感受到被照顾、被欢迎、被治愈的体验。

This guesthouse boasts absolutely stunning views and a beautiful, serene, and comfortable environment – truly on par with high-end luxury lodges abroad, but without the exorbitant price tag. The restaurant is also fantastic; I ate there for three days straight because the food was so good I didn't want to eat anywhere else. What really sets them apart, though, is their service. It's not the rigid, formal service you find at a five-star hotel; instead, it's incredibly thoughtful and attentive, always putting the guest's needs first. For example, if we ordered too much food, the restaurant would even proactively help us figure out how to save it for our next meal. Every other service detail was just as impressive – any request was met with a helpful response. It was such a comfortable and personalized experience. Getting to the West Gate of the Forest Park from here is also very convenient, as the guesthouse offers pick-up and drop-off services. They also provide incredibly detailed and professional advice based on your itinerary, making it completely stress-free for first-time visitors. I will definitely be back!

First off, I want to commend the staff for their warm hospitality. They helped us book tickets and even planned our routes, which was incredibly helpful. The location is also fantastic, just a few minutes' walk from the East Gate of the Forest Park. The complimentary bottled water and orange candies were a thoughtful touch. However, there were no bath mats, so the slippers were always wet, and we ended up tracking water everywhere. The facilities are a bit dated and could really use a renovation. The hot water situation was particularly frustrating. Coming back after 9 PM, all I wanted was a nice, warm shower, especially in the middle of winter, but there was no hot water. We waited until 11 PM or even midnight, and the water was still lukewarm at best, almost cold. This happened both nights... this definitely needs to be addressed! After a tiring hike, all you want is to relax with a hot shower, but that wasn't possible. There were no bath towels either, but that wasn't as big of a deal. Overall, the service was excellent, but I hope the other amenities can catch up.

Highly recommended!!! This homestay is located closer to South Gate of the National Park which I believe provides nicer views with much fewer crowds then the main East Gate. The room we stayed at was warmly decorated with everything you need. Shower was comfortable and it was quiet at night to sleep. We woke up to the sound of country birdsong and farm rooster, then looking out to beautiful mountain views and wildflowers blooming with crisp fresh air. The pick-up and drop off services made the whole trip so much smoother and saved us lots of time and money. The owner was super kind and helpful with planning itinerary around weather and purchasing discounted tickets for us. We managed to tick our whole list for Zhangjiajie and are extremely happy. Oh and did I mention the home-cooked farm dishes. They are sooo delicious with the freshest ingredients, at very reasonable prices for a touristy area. Must try the homemade sausages and barbecue! To be fair all of the other dishes were incredible too so you can't go wrong. They were so yummy and satisfying after a long day of hiking and adventures. If you want an true authentic local experience at great value, dont hesitate and book this place. The owner running this place is kind, attentive and most importantly trustworthy. It's a hidden gem! 老板，非常感谢您的细心招待！祝您和全家一切顺利，生意兴隆。如果下次还有机会来张家界玩，我们一定会再次入住观山别院！🫶💯💯

Staying here during a holiday, the noise from planes taking off and landing was incredibly loud and continued until 11:30 PM. On top of that, the soundproofing in the room was terrible. I could clearly hear people walking and dragging luggage upstairs, and since there's no elevator, the noise from suitcases being dragged down the stairs in the morning was especially jarring. From 11:30 PM to 6:30 AM, there was constant noise from people getting up and moving around, plus there was construction happening nearby. I barely got any sleep all night. I definitely wouldn't recommend this place for light sleepers who need peace and quiet. As for cleanliness, this is the only hotel I've ever stayed in where I didn't even feel like putting on makeup because everything was so dirty. The sink was grimy, the shelf next to it was dirty – it clearly hadn't been thoroughly cleaned in a long time. The baseboards and corners looked like they hadn't been cleaned in years, and the toilet bowl wasn't even wiped dry. The room layout was very impractical. It was already small, but half of it was awkwardly partitioned off as a tea room, making it difficult to even find space for luggage. The pebble-covered area was completely useless. Plus, there was a step by the bed at night, which felt quite unsafe. The only positive was that the owner was genuinely nice, offering airport pick-up and drop-off, and being generally friendly. However, I don't think this place is suitable to be run as a guesthouse.

We had a great stay in the duplex room at this hotel. The room was lovely. All staff were wonderful and very helpful. Even before we arrived, they were able to help us out with any queries we had for visiting the area. They booked our tickets in advance for Zhangjiajie national park and Tianmen mountain (even though we were moving to another hotel to be nearer Tianmen mountain at the end of our trip). They were also able to provide us with a good itinerary for those visits. They also have a cute family of cats and kittens living on their roof garden at the moment! Would highly recommend staying there.

This hotel truly impressed us in every way. The service alone deserves 5+ stars. Miss Wendy (who is the front desk manager and looks like the only one who spoke English) was exceptional—friendly, attentive, and incredibly proactive. Wendy anticipated our needs, provided helpful local recommendations, allowed us to choose the room we preferred, and even helped us to select tickets to the national park without any hassle. The room had a fantastic view of the mountains, which made the stay feel very special. Breakfast was outstanding—easily a 10/10—with a wide selection and a beautiful view from the restaurant. The location is also a major plus: very close to the train station and extremely convenient for both the airport and train stations. As an added bonus, there is restaurants nearby, creating a lively and enjoyable atmosphere in the evenings. We would absolutely stay here again and highly recommend this hotel to anyone visiting Zhangjiajie. Because of the Wendy we extended our trip in this hotel for another week.

[Parks info below] I'm glad that I checked out this hostel, good value for money. Room was nice and tidy, lots of electricity sources in bed and common area, curtains, hot shower. I shared the 6 beds dorm with just another girl, and you make your own bed. No toilet paper, no free water refill, no light in bed. It's worth the price. If you extend your stay directly in the hostel it's cheaper than the app. The reception area is more cramped but you can socialize there. Most of the people are Chinese but I also met some foreigners. The guy in the reception speaks English and can give you information, in addition to that I recommend you to do your own research. There are two baby cats playing around, and an adult one. You can get to the hostel from the west railway station by bus line 17 for 2 yuan - last bus at 8:40pm + 15 minutes walk. Location is close to the main avenue where there's a lot of restaurants, and a 24-hour convenience store close to the corner with this same avenue. There are two night markets in the city, one on the avenue like 10 min distance walking to downtown direction, more local, and another one on the street in front of the tianmen mountain cable car, more touristy. The hostel is 15 minutes walking to the central bus station where you can get the bus to zhangjiajie park and 15-20 to the tianmen mountain cable car station. [ATTRACTIONS] Zhangjiajie (avatar), tianmen (heaven's gate) and canyon (glass bridge) are 3 different parks in different locations. The entrance to zhangjiajie gives you access for 4 days. I went the 4 days and enjoyed it very properly. If you're short on time, 2 days will do, but plan it wisely based on your priorities. Gates are 1 hour trip distance from the central bus station - 1h30 at weekends. Also, note that before entering the park with passport and face scan, you need to do an APPOINTMENT for that hour. You usually do it there at the gate, but for a saturday all appointments for that hour were sold out in advance and I had to wait for 45 minutes to go in. Recommended to check in advance especially on weekends. There are 2 types of tickets you can get: including all cable cars and elevator for unlimited time for 450 yuan; or just the entrance (including only free shuttles) for 215 yuan - you still have the option of buying each transport at the park (75 yuan cablecar one-way, 65 elevator one-way). At first, I had understood that to see the avatar mountains, the ONLY way was through the elevator, so I bought the all-inclusive. Turns out you CAN go by free shuttle + hike + free shuttle if you start in the east gate. My favorite part was the huangshi village. For tianmen, the entrance is 260 yuan. Choose the route in advance because some sell out fast. Gold advice: go at least one hour or more BEFORE the hour that you have the tickets for. The hour of your ticket just matters before the very last point before boarding the cable car. The line was MASSIVE and it took me 2h30 waiting on a Monday - ended up getting in 2 hours late than my ticket time and couldn't finish the whole loop: took only the red trail and went down to the heaven's gate. About the Canyon, I can't say much because I decided to skip it and save the 210 yuan ticket - note that this price DOESN'T include the activities, you must pay separately. The package that includes almost* everything is 360 yuan. Last but not least, if you go to the 72 Wonders, there's also an entrance of 88 yuan. You can go/come back with the bus 17 - same line that serves to the west railway station, last bus 8:40pm.