InterContinental Perth City Centre, an IHG Hotel
Latest booking 15 hrs ago
I stayed at Intercontinental to celebrate a birthday. The hotel provided a complimentary bottle of wine, which was very nice. The room was very small for the price paid, and considering the hotel is relatively new, it felt a little dated. We paid extra for club lounge access and wished we hadn't. It has to be one of the worse lounges I've ever visited. It was very dated and had no atmosphere, apart from feeling sterile. The food offerings were very poor. Evening canapes looked like they had been sat out for hours and were of poor quality. Breakfast was even less appetising. It was a combination of dry reheated food and cold food that had been sat out for too long, most of which was inedible. The lounge service was adequate but certainly nothing special and not five stars. On check out, I was asked how our stay had been and said it was adequate but nothing more. The checkout assistant just thanked me for staying. I responded to the hotel's generic email for feedback but received no reply, which begs the question of how much attention and consideration they give to guests' feedback. With so many hotels now available in Perth CBD, the Intercontinental needs to up its game to attract return guests.
Very Good
147 Reviews