Pennant Hills Hotels & Accommodations

Room was very good with plenty of space. Staff were very friendly and helpful. Motel is well situated being reasonably close to the freeway if coming from the north making it quicker to get moving back home. Would be a good base if you are visiting friends or family in the north western suburbs.

very good room arrangements - definiely will use the property on our next visit to Sydney. the fact that there were two bathrooms fpor two bedrooms was excellent. the set up of all rooms was good quality - the appliances were good quality and easy to use.

+Well equipped suites. Felt I was living at home in a different country. +Multiple entry parking provided and hotel is just opposite a mall. +Near to parks and the freeways - Check in time is not flexible. I landed in an early morning flight and waited nearly 6 hours. I would not mind paying a bit more like the late check out fee - Was told room service or housekeeping is only done once a week by front desk staff when I called them. So if your stay is more than 3 days, then good luck in keeping your room tidy and clean - Balcony was not so clean and saw dried up bird droppings on the glass. From the looks of it, it has been there quite sometime - Some of the utensils are not clean. For instance, I took out the knife from the drawer and it was oily and looked dirty

Firstly, this hotel is perfectly located for business travellers to Macquarie Park Business Centres. The hotel is 5 minutes away from offices, Macquarie Centre and train stations. Absolutely perfect for my work trip. There were some positives. Rooms are fine, completely what you would expect from a business hotel. Bed was comfortable, there was a TV that I never used, space to put luggage and hang up your clothes, a table and a chair etc. However, it goes down hill from there. I'll list the negatives 1 by 1: 1. One pillow had a very strong odour coming from it. Smelled like bad musty BO. I literally had to move the pillow into the cupboard as I couldn't stand the smell. However, this meant that I could smell this musty smell every time I came in and out of the room. 2. 1 of the provide bath towels had a big hole/tear in it. 3. Housekeeping made an error and did not provide shampoo but instead 2 conditioners. Easy enough, I called up reception and they said I have to come down to the reception to get it myself. Fine, went down and was given 1 bottle of shampoo. I went back upstairs to shower only to find that the shampoo given was pre-opened/pre-used. Terrible. After my shower, I went back down to speak to another receptionist who was apologetic and gave me 2 bottles of shampoo. 4. On my second day, I realised housekeeping had not come in, so I went down to speak to the reception again and was told that because of COVID, they only do housekeeping on after the 3rd day of your stay which made it null and void for me. 5. Fitness centre was adequate but they did not replenish the towels and did not clear used towels regularly. On my second day, I had left a used towel on the side as the bin was full. On my third day, the bin was still full and my previous towel still sitting there in the same position I had left it in. Forth day, no more clean towels. 6. If they were so concerned about COVID, they would have more regular cleaning of public areas like the gym and in the hall way where an empty glass and cup set for 3 whole days. The lack of cleaning in public areas to me is unacceptable in the hospitality industry now. All in all, I cannot recommend this hotel to anyone given my concerns above, especially the lack of cleanliness while we are dealing with an epidemic.

The wooden floor is very noisy. Every Time someone walk down the stairs it makes sound.other than that very nice room and bed and clean toilet too.location is very convenient. 7min from the train station.close to supermarket and some nice restaurants.

What a nice surprise to find the Charrington in Chatswood. Amazing heritage hotel... every room has a little balcony, the hotel is decorated with beautiful lead lights and the owner Robert was amazing in telling us about the history of this Victorian style hotel. Super centrally located near the station, cafes etc, but easy to find on street (timed, free) parking. And the hotel is hidden away from the Pacific Highway traffic in a little heritage piece of bushland with gorgeous birds waking you up!

If you stay for 3 days or more, you must choose an apartment, which is more cost-effective than a king-bed room. The apartment has a large area, 2 bedrooms, 2 bathrooms, and the kitchen is very complete. If you need to buy your own spices for cooking, there is an Asian supermarket a few hundred meters away, which is very convenient for purchasing. There is a balcony where you can see the beautiful night view is great for people who travel for work to have a washer dryer

We stayed in a family room prior to a game at the Olympic Stadium. The facilities were dated but clean. Unfortunately, though, our room smelled quite strongly of cigarette smoke. Our room faced Paramatta Road, so it was noisy and bright, but the block out blinds help a bit. The shared bathrooms were OK. There is one room for the women that has a toilet, shower, and sink. The other option is an area with 2 toilet stalls and a shower over tub with no walls or curtain and a window that's permanently open, so I imagine that would be cold in the winter.

The room was pretty good, the location was close to dfo, convenient for shopping. The hotel has a large free car park. The room is also relatively large, the room price is not expensive, and you are very satisfied with your stay. I will consider rebooking next time.

I am a regular inter state traveler for work and whenever I visit Sydney I prefer to stay in Quest Chatswood for their excellent service. The location is spot on, lots of cafes, restaurants and malls around. The rooms are clean, fresh and equipped well. The staff at the reception are very friendly and prompt. Sam, I guess who is the supervisor always helps me and my colleagues with the bookings and any other requests very well. It's hard to see such service now a days in hospitality industry and I can assure that I will be very loyal to Quest Chatswood for their wonderful service. I just wish that the gym was better equipped. A rowing machine and few more heavy weights will be great