Anonymous User
August 27, 2021
I wanted to go out with the children to feel the fresh air at the end of the summer vacation, but the hotel stay trip was terrible! It rained on Sunday. We arrived at noon. It didn't matter if it rained. It would be comfortable to watch the projection with the children in the space warehouse. When checking in, just in time for a guest who was checking out, I sat down and waited, and the front desk asked me to give him my ID card. At this time, another guest came to take care of the accommodation, and the front desk picked up their ID card. I waited for a while, and I told the front desk that if I came first, please take care of mine first. The front desk took mine and took care of the rest of the guests. They had to pay a deposit of 500, but the ID was wrong. They asked us whether we were eating out or eating at him. We had to book in advance. We ordered 288 barbecues. The space warehouse we lived in was Ms. Rabbit. The three of us walked past the front desk under heavy rain. When we arrived in the room, we felt the sense of technology. Automatic curtain card. My husband bleeds his hands when adjusting the curtain track. The air inside is a bit stuffy. The child said that he wanted to watch the projection, but found that the projection cable was disconnected. The projector looked around and saw it was placed next to the side cabinet. He hurriedly called the front desk. The front desk said that the projector in this room was broken by a child from the previous guest. Now, send someone to fix it. After waiting for a while, we called again to remind us. The front desk said that it would take a few days to buy accessories, and today we can only make do with it. We were upset, why didn't we tell us that the equipment in the room was broken before we checked in? We didn't tell us until we found out that we called you. The front desk said that they could show us the boss's laptop for one night, but we didn't want it. We asked for a room change, but unfortunately, they said that the room was full. The key point came: the front desk said that the room rate can be 10% off and give a snack (pasta). The kids don’t want noodles. I asked to send steak instead. The front desk said Only when the leader applies. As a result, I did not apply and did not reply to us. It was still raining at night, so I had to sit outside and eat the barbecue under a big umbrella on the flower stand. I could not enter the hall, saying that the hall could only eat Chinese food. There is no other way but to sit outside. The rain keeps falling and it is cold. Everyone feels it for themselves. After sitting for a while, no one came to tell me whether the steak I applied for was okay. If it didn’t work, I had to add some dishes myself. I went to the front desk to ask questions before answering. At night, the bed in the space warehouse was only 1.5 meters and three people were a bit squeezed. Before I came, I asked the front desk to make the bed by myself. There is a quilt in the cupboard. I put the set of cups on the coffee table in front of the bed into the cupboard, and I didn’t check it carefully. . Early the next morning, there was a water and power outage, and I couldn't go to the toilet or wash, and I called the front desk again: there are often water and power outages here. I only have to wait for the recovery. I don't know when it will recover, and there is no backup power supply. How do you wash? If you wait for cleaning to deliver water after work, you can also use the water in the pipe behind the house. Fortunately, the call came soon. After having breakfast, I walked around and went back to check out. On the way, I met the cleaning staff and saw that we were Ms. Rabbit’s room, and asked us if the round projector is still there? For ward rounds, the store already knew that the projector was broken. But we didn't have any tips before check-in. When I checked out, I asked the front desk to offer a 10% discount on the room price yesterday. What I thought was to give a snack after 10% off the room price. The front desk said that the two can only choose the same, and I can only blame myself for not confirming it clearly. Then he told me that the set of cups and trays on the coffee table was missing a hole and that it would cost fifty. We haven't moved the set of cups at all, so I put it in the cupboard before going to bed and didn't check whether it was in good condition. I am depressed, only to acknowledge the deduction. Back in the car, I told my husband that there was a gap in the cup and tray and it was deducted fifty. My husband said that when he entered the room, he found the cup and tray was notched and that the projector was broken. I was dissatisfied, went in to find the front desk theory, and returned the deducted money. In short, this time the itinerary is very uncomfortable, and I also remind everyone to check the facilities and equipment of the room before checking in, and to confirm the matter with the front desk repeatedly. Let me say one more thing: the sanitary conditions are not very good, and there are bugs on the pillows. Please look at the picture.
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