The hotel's location is excellent, right in the heart of Pattaya Beach. Central Festival mall is downstairs, and there are many dining options nearby. I highly recommend the chicken noodle and Thai food restaurant next to the 7-Eleven store, which is to the left when you exit the hotel – it offers great value for money. From the street behind the hotel, you can easily flag down a 'songthaew' (pickup truck taxi) to Terminal 21 mall for only 10 baht per person.
The hotel breakfast was decent, and the swimming pool is large with great views. In the evening, you can enjoy a drink and the breeze at the bar on the 34th floor, which is very pleasant.
However, the drawbacks are also quite obvious. The in-room facilities and equipment are very old, with many things broken. The shower floor tiles are so slippery, yet they didn't provide a non-slip mat; I had to call to get one delivered. The shower door couldn't close properly, causing water to spill all over the floor after a shower, which I then had to clean up myself. Frankly, the facilities and equipment do not meet the standards one would expect for a 'Golden Diamond' (high-end) hotel. If you have high expectations for room facilities, I advise you to choose with caution.
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