Amari Pattaya

The room was clean and tidy, and the king-size bed was super comfortable. The garden view was also beautiful and pleasant, and my child absolutely loved it. The only downside was that the restaurant food was just so-so, although the variety was extensive.

The Amari Pattaya Resort was an amazing experience! The location is fantastic, right by the beach, offering a peaceful retreat while still being close to the action. The rooms are clean and spacious, the bedding is comfortable, and the pool and kids' facilities are excellent. The service was warm and attentive, and the breakfast was varied and delicious. It offers great value for money and is definitely my top choice for a vacation. I'll be back next time!!!

I did a lot of research on Amari before coming, with some reviews being positive and others calling it a 'hit or miss'. After staying for three nights, I have to say objectively that while the hotel's overall facilities are a bit dated, my three-day stay was very comfortable and exceeded my expectations. It was excellent. The hotel's location is right by the Gulf of Thailand; you just walk a few steps across the road to the beach. Plus, there are several restaurants and a 7-Eleven right outside, making dining and essentials incredibly convenient. The hotel breakfast was definitely better than what some online posts suggested. The variety was quite comprehensive. While some dishes weren't amazing, it was certainly easy to find things you liked and eat your fill. The fresh fruit, in particular, was great, and there was a wide selection of juices. The pool facilities are absolutely a highlight and were the main reason I chose Amari. My kids really enjoyed it, especially the waterslides – they couldn't get enough of them. The family room had a king-sized bed, probably two meters wide, plus a bunk bed, which comfortably accommodated 2 adults and 2 children. My only complaints are that the air conditioning is quite old and very noisy. Also, the family room's orientation isn't great, so there's no sea view. However, these were minor issues that we could overlook. Overall, I'm very satisfied, and my family was happy. We would definitely consider coming back.

The hotel's beachfront location is really nice, and the common areas are good too. Service was just okay though. On the second day, they didn't provide new slippers or water. When checking in, the front desk suggested upgrading our twin room, saying it wasn't suitable for staying with a child. I declined as my child is still young. I also specifically requested a room away from the elevator, but they gave us one right next to it. The elevator noise was quite noticeable and affected our sleep. The water quality was poor; luckily, I brought my own shower head and filter. After just a short shower, the filter turned into the condition shown in the picture.

The room was spacious, and although the facilities were a bit dated, it looked clean. The service was quite good, and the breakfast spread was very generous. It's also close to the beach. Overall, it's pretty good.

I stayed here for two nights, both in a Deluxe King Room with Pool View. The room was 49 square meters, and rooms ending in '8' have one 1.81-meter king bed plus a sofa bed, which was incredibly comfortable and spacious enough for two adults and two small children. The hotel is right by the beach, next door to OZO Hotel. There's a free shuttle service to OZO (as they're part of the same group, but Amari is more upscale than OZO). Pros: 1. Super convenient location, just a crosswalk away from the beach. 2. The hotel has an adult pool, a kids' pool, and a water slide – I went on it 20 times, it was so much fun! 3. There's a Kids' Club with daily activities. 4. Excellent accessibility; there's a free, on-demand shuttle bus to the adjacent OZO hotel (same group). From OZO, it's just a one-minute walk across the street to Terminal 21, which is incredibly convenient. 7-11 and Chinatown are also just a five-minute walk away. 5. The breakfast was excellent with a wide variety of options. 6. The room was very spacious. The king bed could easily sleep one adult and two small children, and there was also a sofa bed that could accommodate another adult. 7. Plenty of complimentary bottled water. We were two adults and two children, and asking for extra bottles from the staff was no problem at all. 8. Great value for money. Even during Chinese New Year, it was only 1000 baht per night including tax. 9. No extra charges for exceeding the stated occupancy. My son is over 12 and my daughter is over 8, which, according to hotel policy, should incur adult and child breakfast fees, but when I checked out, I wasn't charged anything extra. Cons: 1. The breakfast restaurant was a bit crowded. 2. The balcony door and room door have very strong self-closing mechanisms. I was closing the balcony door with my phone in hand, and it got caught, shattering my screen protector. Luckily, the phone screen itself was fine. 3. A slight impact on sleep quality: the air conditioning in the room was a bit noisy, and the curtains weren't fully blackout. Also, the bathroom door is glass, so light would stream into the room early in the morning.

I'm not going to add any personal opinions, just state the facts about what happened during our four-day stay at the hotel. 1. **Check-in Process**: The hotel explicitly states check-in is after 3 PM. Our group arrived at 3:10 PM that day and were told one room would be ready in 15 minutes, and the other in 50 minutes. However, by 4 PM, neither room was ready. We finally got one room around 4:30 PM. I'd like to ask the hotel, if it takes an hour and a half to get one room ready, can guests also delay their check-out by an hour and a half? If you're understaffed, shouldn't you increase your personnel in advance? 2. **Mysterious Odor**: From late on the first night of our stay, one of the two rooms had a sewage smell emanating from the air conditioning vent. Over the next few days, maintenance repeatedly came to fix it, but the issue was never fully resolved by the time we checked out. We never found out where the smell was coming from, and the hotel offered no explanation. 3. **Housekeeping Efficiency**: We stayed for a total of four nights. Only on the second day was our room fully cleaned. On the third day, our group went to Koh Larn, leaving the hotel at 8 AM and returning at 4:30 PM. Upon entering, only 0.7 of the two rooms had been cleaned – you read that right, 0.7 of a room. In an entire day, not even one room was fully prepared, despite us informing the front desk in advance about our absence (they asked about our schedule due to the room odor issue). On the fourth day, we stayed in the hotel, resting and exploring nearby. We asked housekeeping to come at 5 PM, but they never showed up. Talk about saving effort. In summary, Pattaya is a city worth visiting a second or even multiple times, but as for this hotel, I'll leave it for others to experience.